Supercharge Microsoft Teams with GoTo Connect

Enhance your customer communications with a powerful phone system fully embedded into the MS teams environment.

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Access all the greatness of GoTo Connect from within MS Teams

GoTo’s MS Teams integrations bring all the power and features of our phone system and customer communications tools right within the Teams app to keep customers satisfied, staff productive and all within one pane of glass. Unlock powerful features like SMS, our dial plan editor, ring groups, call recordings and even our customer engagement and contact center capability now directly within MS Teams.

Screens showing GoTo Connect integrated into the Microsoft Teams app with call handling.

Three ways to connect

  • Teams Connector,
    Direct Routing

    Combine a GoTo Connect license and Teams Connector add-on with a Teams calling plan to access our powerful, reliable phone system while enjoying all of the native Teams features you are already used to.

    (MS License + Calling Plan Required)
  • Phone App,
    Hybrid Integration

    Enjoy native MS Teams calls with more phone control and features available in the phone app extension, such as a full active directory, active call views and access to advanced phone features via GoTo’s admin portal.

    (MS Business/Enterprise License Required)
  • Embedded App,
    Full Integration

    A new, fully embedded MS Teams integration delivers the most cost-efficient solution, bringing all GoTo Connect’s capabilities within the Teams environment. This includes SMS advanced PBX, Contact Center and more.

    (Available With Any MS License)

Enjoy easy, intuitive admin tools

Configure call flows in seconds

Our drag-and-drop visual dial plan editor makes updating your call flows easy. With a simple click, you can see key data on call volume analytics and where incoming calls are directed.

Then, use the drag-and-drop editor to direct calls to specific extensions, departments, or voicemail inboxes. Set up auto attendants and custom messages. Building and customizing the perfect dial plan is easier than ever.

Screen showing GoTo Connect’s drag and drop dial plan editor
  • 99.999 Percent


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Get more with GoTo

Power all your external conversations with GoTo

GoTo is so much more than just VoIP. Access communications tools like GoTo Contact Center, Customer Engagement, GoTo Webinar, and even GoTo Resolve's all-in-one IT support and management software.

Screens showing some of GoTo’s suite of applications, including remote access, webinars, and customer engagement and surveys.

Access all the greatness of GoTo Connect from within MS Teams

Choose the best way to connect for your business and enjoy all of the phone system and customer communication tools GoTo has to offer.

Get GoTo Connect for Teams

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