Supercharge Microsoft Teams with GoTo Connect

Enhance your customer communications with a powerful phone system fully embedded into the Microsoft Teams environment.

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Access all the greatness of GoTo Connect from within Microsoft Teams

GoTo’s Microsoft Teams integrations bring all the power and features of our phone system and customer communications tools right within the Teams app to keep customers satisfied, staff productive and all within one pane of glass. Unlock powerful features like SMS, our dial plan editor, ring groups, call recordings and even our customer engagement and contact center capability now directly within Microsoft Teams.

Screens showing GoTo Connect integrated into the Microsoft Teams app with call handling.

Three ways to connect

  • Screens showing GoTo Connect MS License and Calling Plan.

    Teams Connector,
    Direct Routing

    Combine a GoTo Connect license and Teams Connector add-on with a Teams calling plan to access our powerful, reliable phone system while enjoying all of the native Teams features you are already used to.

    (Microsoft License + Calling Plan Required)
  • Screens showing GoTo Connect MS Teams calls with more phone control and features available in the phone.

    Phone App,
    Hybrid Integration

    Enjoy native Microsoft Teams calls with more phone control and features available in the phone app extension, such as a full active directory, active call views and access to advanced phone features via GoTo’s admin portal.

    (Microsoft Business/Enterprise License Required)
  • Screens showing GoTo Connect’s capabilities within the Teams environment.

    Embedded App,
    Full Integration

    A new, fully embedded Microsoft Teams integration delivers the most cost-efficient solution, bringing all GoTo Connect’s capabilities within the Teams environment. This includes SMS advanced PBX, Contact Center and more.

    (Available With Any Microsoft License)

Customer Success Stories

"Employees required limited training. They were already familiar with Microsoft Teams, and the added GoTo Connect integration was straightforward, seamless, and easy to use."
Randy Zajonczkoski Director of IT, Dixon Schwabl + Company
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"A lot of our staff don’t even know it’s GoTo Connect. But now it’s helping them become more agile in where they take their calls and how they do their meetings."
Mat Mathews CTO, Boys & Girls Clubs of America
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Why choose GoTo for your Microsoft Teams Integration?

  • Our Advanced Phone System Capabilities

    Supercharge your Microsoft Teams app with 100’s of GoTo’s advanced phone system features that include call queues, ring groups, advanced call handling, staff presence, call recordings, our attendant console and unique visual dial plan editor and much more.

  • A Full Suite of Customer Communication Tools

    Elevate your customer interactions by integrating new communication channels like SMS and social media, all managed through a unified inbox. Our innovative contact center experience complete with softphone offers advanced agent & supervisor features and reporting.

  • The Easiest to Manage Admin System

    Simply download the GoTo app directly from the Microsoft App Store and it will integrate seamlessly within your Microsoft Teams platform. IT teams can access GoTo admin where they can easily manage user accounts, settings, permissions, and access reports with ease.

  • Best in Class Support, Integrations & Reliability

    Plus, experience the assurance of GoTo’s best-in-class, #1 rated customer support by end users and uptime of 99.999% while having access to powerful integrations such as Salesforce, Google, Clio, Zendesk, Slack, Redtail, Zapier and more.

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Download our Microsoft Teams Datasheet

See all the ways to connect and the benefits you get when choosing GoTo for Microsoft Teams

Access all the greatness of GoTo Connect from within Microsoft Teams

Choose the best way to connect for your business and enjoy all of the phone system and customer communication tools GoTo has to offer.

Get GoTo Connect for Teams

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Woman laughing on the phone with screens showing the MS Teams App for mobile devices.