Explore Products

1-800-514-1317
Contact Sales
Support
Join
- Meeting
- Webinar
- Training
- Resolve
- join.me
Host
Sign In

Product-Resolve-svg

Start for Free

Game-changing remote IT support software

Introducing GoTo Resolve: Refreshingly simple, all-in-one IT support, fortified with zero trust security for unparalleled ease and peace of mind.

See Pricing Start for Free

Working remotely? Streamline your IT support.

Consolidate support

Respond, act, and resolve issues – all in one place. Now resolving a help desk ticket is as easy as having a conversation.
Maximize productivity

Time-optimizing features like unattended access and multi-session handling let agents and employees get more done.
Make secure IT simple

With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.

Remote access, support, ticketing, and camera sharing – all in one place

Simplify problem-solving for both IT and employees with GoTo’s world class support software.

GoTo Resolve makes more possible for remote and in-house teams

Remote access & IT support

Multi-platform problem solving

Conversational ticketing

Advanced security

Remote access & IT support

Remote access & IT support

Speed up resolutions, starting with a fast, frictionless join flow. All the tools an agent needs to resolve issues are on a single dashboard, including:

In-session system diagnostics

Reboot/reconnect

Admin mode

File transfer

Multi-session handling

and more

Explore Remote Support >

Speed up resolutions with remote access & support, starting with a fast, frictionless join flow.

Multi-platform problem solving

Multi-platform problem solving

No matter where or how your team is working, easier resolutions await.

Agents can use:

Chromebooks, Linux, and tablets

Their browser or the app

To support employees on:

PCs, Macs, iOS and Android mobile devices, Chromebooks, and tablets

Disconnected devices like home WiFi routers and printers via zero-download camera sharing

Explore Device Support >

Multi-platform problem solving means no matter where or how they’re working, easier resolutions await.

Conversational ticketing

Conversational ticketing

Tailor your approach to ticketing and make accessing support easier for everyone:

Submit, manage, comment, and get real-time help desk updates using business messaging platforms like Microsoft Teams and Slack.

Stick to traditional email ticketing and our web-based help desk console if that's what your team prefers.

Explore Ticketing >

Conversational ticketing allows you to tailor your approach and make accessing support easier for everyone.

Advanced security

Advanced security

Safeguard your business with industry-leading, government-approved protocols that deliver unbeatable security, including:

Permission-based support

End-to-end 256-bit Advanced Encryption Standard (AES)

Transport Layer Security (TLS)

Zero-trust identity-based access control

Multifactor authentication (MFA)

Single sign-on (SSO)

Explore Security >

Safeguard your business with industry-leading, government-approved protocols that deliver unbeatable security.

IT leaders love GoTo remote IT support software

"With a small IT support team, we are very excited about what GoTo Resolve is able to bring to our organization. We have found the remote access to be invaluable for supporting our nearly 200 remote staff, while the integrated ticketing solution solves a big gap in our work. Layering in Microsoft Teams, the simplified automation capabilities, and easy-to-navigate console, it really feels like GoTo has created a unique system for organizations like ours."

Mel Schroyer Network Administrator, Education Minnesota

See what all-in-one remote desktop software can do for your business.

Start for Free See Pricing