Game-changing IT support software

Introducing GoTo Resolve: Refreshingly simple, all-in-one IT support, fortified with zero trust security for unparalleled ease and peace of mind.

Working remotely? Streamline your IT support.

  • Streamline support and respond, act, and resolve issues – all in one place.

    Consolidate support

    Respond, act, and resolve issues – all in one place. Now resolving a help desk ticket is as easy as having a conversation.
  • Maximize productivity with time-optimizing features like unattended access.

    Maximize productivity

    Time-optimizing features like unattended access and multi-session handling let agents and employees get more done.
  • Make secure IT simple and keep systems safe while business stays up and running.

    Make secure IT simple

    With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.

Remote access, support, ticketing, and camera sharing – all in one place

Simplify problem-solving for both IT and employees with GoTo’s world class support software.

GoTo Resolve makes more possible for remote and in-house teams

Remote access & support

Speed up resolutions, starting with a fast, frictionless join flow. All the tools an agent needs to resolve issues are on a single dashboard, including:

  • In-session system diagnostics
  • Reboot/reconnect
  • Admin mode
  • File transfer
  • Multi-session handling
  • and more

  • Explore Remote Support >
    Speed up resolutions with remote access & support, starting with a fast, frictionless join flow.


    IT leaders love GoTo remote monitoring and management tools

    "With a small IT support team, we are very excited about what GoTo Resolve is able to bring to our organization. We have found the remote access to be invaluable for supporting our nearly 200 remote staff, while the integrated ticketing solution solves a big gap in our work. Layering in Microsoft Teams, the simplified automation capabilities, and easy-to-navigate console, it really feels like GoTo has created a unique system for organizations like ours."
    Mel Schroyer Network Administrator, Education Minnesota

    It’s time to simplify IT

    See what all-in-one IT support tech can do for your business.