Corporate Responsibility

Environmental, Social, and
Governance at GoTo

GoTo is about connection. Our products bring people together, facilitate collaboration, and create shared understanding. Our Environmental, Social, and Governance program incorporates these same principles. In a holistic, systems-thinking way, our ESG priorities are integrated enterprise-wide, actively involving all stakeholders.

We have identified the following material areas on which to focus. These areas serve as a blueprint for our ESG efforts, align with our business strategy, and profoundly impact GoTo’s culture and performance.

Talent & Culture

Best Company Culture. Best Company for Women. Best Company for Diversity. These accolades are bestowed upon us because of our exceptional employees, whom we attract, engage, and retain by fostering a culture of innovation, authenticity, growth, and flexibility. In addition to generous health and wellness benefits, our total rewards program encompasses education, professional development, family planning, and much more. GoTo provides equal opportunity for all.

Diversity, Equity & Inclusion

At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique perspectives make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what.

Environmental Sustainability

GoTo is committed to science-aligned climate action and building sustainable practices for both our offices as well the thousands of home offices our employees work out of as a part of our remote-centric organization. We procure 100% renewable electricity for our global operations by purchasing Green-e certified renewable energy credits (RECs) to match our global electricity usage. Since 2020, we have also procured certified carbon offsets to mitigate our Scope 1 emissions and the estimated electricity emissions of employees working from home. In our operations, we prioritize using data centers that are powered by renewable energy, have high energy efficiency standards, and high ratings from Greenpeace. We have reduced corporate travel and procured certified carbon offsets for emissions attributed to necessary travel.

Supplier Code of Conduct

Philanthropy & Volunteering

GoTo Gives is the vehicle through which we fulfill our mission to create a more sustainable world by connecting the next generation workforce to the power of possibilities. Our three impact areas are: Education & Youth, Environmental Stewardship, and Community Action. Through financial support and direct service, GoTo employees lead with purpose.

ESG Business Alignment

Environmental, Social, and Governance factors are embedded into GoTo’s business model. A leading example of this is our environmental handprint: in 2021, GoTo contributed to the avoidance of 39 million tons of greenhouse gas emissions by reducing – through the use of our products – customers’ daily commutes and business travel.

ESG Policy

Employee Health & Safety

Faced with the ongoing and dynamic global pandemic, GoTo has doubled-down on employee health and safety. Our workforce is now remote-centric, so we have reimagined our support in this area. Thrive, GoTo’s corporate wellness program, emphasizes the mental and physical well-being of employees, providing support and building resilience during these challenging times. Our monthly Self Care Days allow employees the opportunity to recharge, spend time with family, or take up new hobbies.

Governance & Ethics

Our Corporate Governance Guidelines and Code of Business Conduct and Ethics reflect our commitment to ethical business practices, compliance, and oversight. We believe that the highest standards of governance and ethics are foundational to GoTo’s long-term organizational success and enduring, positive corporate culture.

Human Rights & Labor

GoTo is committed to respecting and protecting global human rights and strives to serve as a model for our customers, vendors, and partners, encouraging them to do the same. Recognizing the need for ongoing vigilance, we endeavor not to be complicit in any human rights violations.

Customer Experience

At GoTo, our customers are our obsession. With 24/7 support, and products and services designed to continually enhance the customer experience, we aim to delight our customers across their journey, while helping them achieve their desired goals. We strive to earn long-term relationships by building on the highest level of care and trust.

Privacy & Data Protection

As a company with users in nearly every country around the world, we are committed to implementing and maintaining a global data privacy program designed to protect the personal and confidential information entrusted to us by our customers, users, and end-users.