Any device, any location, on-demand remote support
Now, businesses big and small can seamlessly solve just about any tech issue – from anywhere – with GoTo’s flexible, secure remote support software.
Resolve issues with quick, effective end-user troubleshooting
Work across platformsSure, work still happens at an office desktop – but it also happens on remote desktops, on mobile, on tablets and beyond. Support every device to keep everyone working.
Prioritize securityWith teams working remotely, keeping systems and processes safe is more important than ever. Banking-grade encryption has your business covered.
Customize supportCreate support processes that really work for your business. From a chat-based help desk for small companies, to a customizable interface for enterprises.
GoTo Resolve: solving IT issues anywhere and everywhere
Because every business should offer award-winning support
With GoTo Resolve, small businesses can provide fast, consistent IT support in real time to keep employees up and running. Now, agents have the tools they need to fix issues, fast.
GoTo support products are:
Easy to deployOur top-rated products are easy to set up and even easier to use for everyone on the team.
Highly compatibleIntegrations work seamlessly with your desktops, mobile devices, servers, and beyond.
Effortlessly reliableDon’t waste time on offline systems. GoTo products have 99.99% uptime.
Super secureStay safe with banking-grade 256-bit AES encryption, multi-factor authentication, and more.
With remote support software from GoTo, you can...
Best for small businesses
Personalize and streamline the IT and employee experience
Agents choose from a modern web browser or a classic desktop console. Employees are guided through the agent join flow with intuitive visual cues. Now everyone feels supported.
Make support simpler and more cohesive than ever
With ticketing, ad-hoc remote support, and unattended remote access all in one platform, agents no longer need to switch between app windows and logins to troubleshoot issues.
See what customers love about GoTo Resolve
Frequently Asked Questions
During an active session, the agent can view CPU, memory usage, logical drives, system, processes, and network information.
During a remote control or unattended session, the agent can select the monitor they want to view.
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Offer best-ever remote support. With GoTo Resolve or Rescue.
Discover the tools your business needs to solve issues fast and keep everyone moving forward.