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Check your voice messages without calling voicemail

Q: Does virtual voicemail cost extra?

Nope! Virtual voicemail, along with robust phone, meeting, and chat features are included with every GoTo Connect plan. Click here to see the full breakdown of what you get with a GoTo Connect plan.

Q: How do I check my voicemail with GoTo Connect virtual voicemail?

You can check your voicemail messages six easy ways with GoTo Connect's cloud voicemail service: By calling voicemail from your internal phone by pressing *99 (or the voicemail button) By dialing in from another internal office phone by pressing *98 and then entering your extension number Calling your extension from an outside line and pressing * when voicemail plays Through your GoTo Connect user portal or the web app on your smartphone As emails sent to your Inbox with individual audio files and transcripts attached As text messages sent to your smartphone with audio files attached

With GoTo Connect's virtual voicemail services you can check your voicemail messages by email, text, web app, or transcript.

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Try it now with your 14-day free trial of GoTo Connect

The changeover from our old system to GoTo Connect was completed in the middle of the chaos of COVID, as employees shifted to working from home and as we adopted different processes and strategies. The rollout was really fast, easy, simple, and smooth, almost plug and play. It didn’t even feel like we moved from one system to another

Karen Hoflin, Vice President

Go Insurance

Goto Connect was easy for our remote team to all download on their computers and use at home. Due to Covid we went mobile with very little notice. This program was easy for our team to learn to use to make calls, create voicemails, manage call backs, etc. It was also easy for our leads and supervisors to monitor activity and follow up on our teams performance. We could control turning lines on and off easily.

Shanna K., Supervisor/Call Center Manager

8/10 stars, review via Capterra

Shanna K., Supervisor/Call Center Manager

8/10 stars, review via Capterra

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Because you can't always answer your phone

Just because you're working doesn't mean you can catch every call as it comes through or spend precious time listening to every single voicemail, one by one, in the order they were received.

GoTo Connect's virtual voicemail system stores your voicemail messages in the cloud, so you can confidently stay on top of every missed call – without the usual voicemail headaches.

Listen to messages instantly, in the order you want to hear them, via the web app or your email inbox.
Get email or SMS notifications of who called and when – so you never miss returning an important call.
No time to listen? Simply read the auto-generated transcripts via email instead.

Collage de la bandeja de entrada del buzón de voz de GoTo Connect con la transcripción del audio y un padre que enseña a su hija a usar el monopatín.

What can you do with virtual voicemail?

Collage of remote employee listening to voicemail while on the go, with voicemail playback options and message duration.

Listen your way

Respond faster

Read voice messages

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But that's not all you get with GoTo Connect

Unlimited cloud storage

Voice messages are stored in the cloud for easy access via web, mobile, or desktop app, or an outside line.

Visual call flow editor

Easily map out each new extension so it automatically rolls over to the next line. Read more

Unlimited voicemail boxes

Set up a new voicemail inbox for any number of extensions you create.

Shared voicemail boxes

Enable a department or team to share a voicemail box with a single password,

Voicemail for ring groups

Create a voicemail box for ring groups so everyone is notified of new voicemails.

Auto attendants

Provide callers with automated answering and call routing without live assistance. Read more

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What is GoTo Connect?

GoTo Connect is a fully customizable cloud phone system designed to help your business function seamlessly, no matter where your teams are working.

When you sign up for a plan, you don't just get a VoIP phone system: you get an entire package of phone and omnichannel communications that support your team in doing their best work, all the time.