Basic
Standard
Premium
Flexible Cloud Phone System
Call from Any Device, Anywhere
Existing Number Porting
Local, Toll-Free & Vanity Numbers
Smart Call Routing
Never miss another call. Route calls to multiple phones in a specified sequence so you or someone on your team is always within reach, wherever you are. Click to expand
Smart Call Routing
Never miss another call. Route calls to multiple phones in a specified sequence so you or someone on your team is always within reach, wherever you are.
Unlimited Extensions
Call Forwarding
Instant Response
Can't take a call? We have you covered. With instant responses, you can automatically text back first-time callers when you're busy. Click to expand
Instant Response
Can't take a call? We have you covered. With instant responses, you can automatically text back first-time callers when you're busy.
Auto Attendant Recorded Greetings
1
Unlimited
Unlimited
Customizable Dial Plans
Map out call flows using an intuitive drag-and-drop interface. Set different patterns for after hours, weekends or holidays. Click to expand
1
Unlimited
Unlimited
Super simple call routing
Easily map your call flows with a drag-and-drop dial plan editor. Set schedules, create auto-attendants, and use call volume analytics to improve performance.
Ring Groups
1
Unlimited
Unlimited
Call Queues
1
Unlimited
Unlimited
Multi-Site Compatible
Unlimited
Unlimited
Hot Desking
e-Fax
Save time and hassle by sending and receiving faxes right from your email inbox. Click to expand
e-Fax
Save time and hassle by sending and receiving faxes right from your email inbox.
International Calling
Charged per minute (all countries)
50+ countries included free (additional countries charged per minute)
50+ countries included free (additional countries charged per minute)
Voicemail to Email
Seamless Call Management
Paging
Intercom
Call Recording
Caller Hold Time Report
Real-Time Analytics
Toll-Free Minutes
$.03/minute
1,000 free minutes shared across account ($.019/additional minute)
5,000 free minutes shared across account ($.019/additional minute)
Built-In Meetings & Messaging
Team Messaging
Keep your business connected with easy-to-use team chat.
Audio Conferencing
Meeting Duration
40 mins
Unlimited
Unlimited
Meeting Participants
4
150
250
Simultaneous Webcams
4
50
50
SMS
40 credits
80 credits
125 credits
Customizable Cloud Contact Center
Call Analytics
Inbound & Outbound Call Monitoring
Listen, Whisper & Barge
Supervisor Dashboard
Customizable Admin Controls
Real-Time Queue Updates
Agent Effectiveness Reporting
Every GoTo Connect Plan includes:
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24/7 Support
We’re on call around-the-clock with #1 customer-rated service.
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Unified Admin
One portal for managing your phone, meetings, messaging, and contact center.
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Scalability
Easily add more users, numbers, and extensions as your business grows.
See what customers love about GoTo Connect's pricing
Frequently Asked Questions
GoTo Connect offers three plans: Basic, Standard and Premium – each with different pricing based on your business’ needs. Our most popular option is GoTo Connect Standard, which includes unlimited use of top PBX features like call queues, ring groups and dial plans. It also includes meetings for up to 150 participants.
GoTo Connect Premium includes video meetings for up to 250 meeting participants, and offers a powerful integrated Contact Center solution to bring better customer service capabilities to your business. Contact our sales team at 1-866-890-8931 to learn more.
Hardware is optional! GoTo Connect’s video conferencing, voice calls, messages and admin features all work right on your computer or mobile device – whether in your browser or the GoTo app. If you need to build a phone system for your office, talk to our sales team.
Yes! We offer a multitude of integrations to streamline workflows and maximize productivity. Check out our integrations marketplace for more information. Can't find what you’re looking for? Build your own with the help of our developer center.
Yes! Contact us at 1-866-890-8931 to learn how GoTo Connect is designed to drive productivity and growth for businesses. Learn about our business pricing options.
Getting started with GoTo Connect is easy! With our intuitive interface and visual dial plan editor, you can quickly create and customize your phone system, no IT experience needed.
Exact time to deployment is different for everyone, and depends on how many seats you have, how many numbers you’re porting (transferring), unique business needs, among other factors.
If you need assistance setting up, we’re always here to help.
Free international calling up to 52 countries is included only in Standard and Premium tiers. For more details on country availability and calling rates visit our international calling page.
We are required to charge any applicable taxes based on your location.
SMS credits refer to an allowance provided to the account to send and receive SMS and MMS messages. A single credit accounts for on average 160 characters (not including emojis, links or pictures). SMS credits reset every month. SMS and MMS are available in United States and Canada only. The overage charge in the US is $0.0055 per SMS credit and $0.00715 in Canada.
Experience all-in-one phone, meetings and messages
See how simple and secure flexible work can be with GoTo Connect.