Basic Standard
Flexible Cloud Phone System
Call from Any Device, Anywhere
Existing Number Porting
Local, Toll-Free & Vanity Numbers
Smart Call Routing
Never miss another call. Route calls to multiple phones in a specified sequence so you or someone on your team is always within reach, wherever you are. Click to expand
Unlimited Extensions
Call Forwarding
Instant Response
Can't take a call? We have you covered. With instant responses, you can automatically text back first-time callers when you're busy. Click to expand
Auto Attendant Recorded Greetings 1 Unlimited
Customizable Dial Plans
Map out call flows using an intuitive drag-and-drop interface. Set different patterns for after hours, weekends or holidays. Click to expand
1 Unlimited
Ring Groups 1 Unlimited
Call Queues 1 Unlimited
Multi-Site Compatible Unlimited
Hot Desking
Save time and hassle by sending and receiving faxes right from your email inbox. Click to expand
International Calling Charged per minute (all countries) 50+ countries included free (additional countries charged per minute)
Voicemail to Email
Seamless Call Management
Call Recording
Caller Hold Time Report
Real-Time Analytics
Toll-Free Minutes $.03/minute 1,000 free minutes shared across account ($.019/additional minute)
Built-In Meetings & Messaging
Team Messaging
Keep your business connected with easy-to-use team chat. Click to expand
Audio Conferencing
Meeting Participants 150 250
Meeting Duration Unlimited Unlimited
Simultaneous Webcams 50 50
SMS 40 credits 80 credits
InRoom Link (H.323.SIP) New
Designate Meeting Co-Organizers New
Miro integration New
Smart Notes New

Every GoTo Connect Plan includes:

  • 24/7 Support

    We’re on call around-the-clock with #1 customer-rated service.

  • Unified Admin

    One portal for managing your phone, meetings, messaging, and contact center.

  • Scalability

    Easily add more users, numbers, and extensions as your business grows.

See what customers love about GoTo Connect's pricing

Frequently Asked Questions

GoTo Connect offers two plans: Basic and Standard – each with different pricing based on your business’ needs. Our most popular option is GoTo Connect Standard, which includes unlimited use of top PBX features like call queues, ring groups and dial plans. It also includes meetings for up to 150 participants.
Hardware is optional! GoTo Connect’s video conferencing, voice calls, messages and admin features all work right on your computer or mobile device – whether in your browser or the GoTo app. If you need to build a phone system for your office, talk to our sales team.
Yes! We offer a multitude of integrations to streamline workflows and maximize productivity. Check out our integrations marketplace for more information. Can't find what you’re looking for? Build your own with the help of our developer center.
Yes! Contact us at 1-866-890-8931 to learn how GoTo Connect is designed to drive productivity and growth for businesses. Learn about our business pricing options.

Getting started with GoTo Connect is easy! With our intuitive interface and visual dial plan editor, you can quickly create and customize your phone system, no IT experience needed.

Exact time to deployment is different for everyone, and depends on how many seats you have, how many numbers you’re porting (transferring), unique business needs, among other factors.

If you need assistance setting up, we’re always here to help.

Free international calling up to 52 countries is included only in Standard tier. For more details on country availability and calling rates visit our international calling page.
We are required to charge any applicable taxes based on your location.
SMS credits are an allowance provided to your GoTo Connect account to send and receive SMS and MMS messages. 

SMS (Short Message Service) is the standard format for sending text messages. Each SMS message deducts at least 1 credit from your allowance. A single credit accounts for up to 160 simple characters (excluding emojis, links, or pictures). SMS credits reset every month. SMS service is only available in the US and Canada. After allotted SMS credits are used, the overage charge in the US is $0.0055 per credit and in Canada is $0.00715.

MMS (Multimedia Messaging Service): This format allows you to send messages with multimedia content, such as pictures, audio, and video. Sending an MMS message will deduct 3 SMS credits from your allowance, reflecting the additional resources and bandwidth required for multimedia. MMS service is only available in the US and Canada.

Ask us about GoTo Connect

See for yourself how GoTo Connect streamlines IT and helps you do more with less.

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