Smart Call RoutingNever miss another call. Route calls to multiple phones in a specified sequence so you or someone on your team is always within reach, wherever you are.
Instant ResponseCan't take a call? We have you covered. With instant responses, you can automatically text back first-time callers when you're busy.
Super simple call routingEasily map your call flows with a drag-and-drop dial plan editor. Set schedules, create auto-attendants, and use call volume analytics to improve performance.
e-FaxSave time and hassle by sending and receiving faxes right from your email inbox.
Team MessagingKeep your business connected with easy-to-use team chat.
Every GoTo Connect Plan includes:
We’re on call around-the-clock with #1 customer-rated service.
One portal for managing your phone, meetings, messaging, and contact center.
Easily add more users, numbers, and extensions as your business grows.
Frequently Asked Questions
Getting started with GoTo Connect is easy! With our intuitive interface and visual dial plan editor, you can quickly create and customize your phone system, no IT experience needed.
Exact time to deployment is different for everyone, and depends on how many seats you have, how many numbers you’re porting (transferring), unique business needs, among other factors.
If you need assistance setting up, we’re always here to help.
SMS (Short Message Service) is the standard format for sending text messages. Each SMS message deducts at least 1 credit from your allowance. A single credit accounts for up to 160 simple characters (excluding emojis, links, or pictures). SMS credits reset every month. SMS service is only available in the US and Canada. After allotted SMS credits are used, the overage charge in the US is $0.0055 per credit and in Canada is $0.00715.
MMS (Multimedia Messaging Service): This format allows you to send messages with multimedia content, such as pictures, audio, and video. Sending an MMS message will deduct 3 SMS credits from your allowance, reflecting the additional resources and bandwidth required for multimedia. MMS service is only available in the US and Canada.
Ask us about GoTo Connect
See for yourself how GoTo Connect streamlines IT and helps you do more with less.
Questions or need help? Call us.