What is a VoIP phone?
A VoIP phone is a telephone that uses voice over IP technology to send and receive calls over the internet, rather than through the traditional public circuit-switch system. By converting your voice into a digital cloud-based format, VoIP phones can deliver greater flexibility, features and mobility at a fraction of the cost.
Many VoIP phones, also commonly referred to as IP phones, work just like your standard analog desk phone. But instead of a telephone jack, they feature an Ethernet port (or Wi-Fi adapter) to connect to your company’s network – and by extension, into the virtual phone system that handles your communications.
GoToConnect is a modern virtual phone system that allows your team to make and take calls on any device they choose, including the best VoIP phones available. Many IP phones we offer are preconfigured to run our VoIP phone system, so you can quickly get your small business set up.
The advantages of VoIP phones for businesses
Reduce your overhead
Your typical telephone service for business requires you to host and maintain network equipment like a PBX on site. VoIP phones, on the other hand, just need an internet connection – your virtual phone system handles the rest.
Take calls anywhere
Just because an employee is away from their office VoIP phone doesn’t mean they’ll miss a call on their business phone number. The best virtual phone systems can route calls to any number of other devices according to rules you choose.
Customize with ease
VoIP phones offer a more flexible infrastructure. Since the systems are cloud-based, your IT team can make changes online, which means fewer hours managing an analog telephone system and more time for high value projects.
Modernize your communications
Since VoIP phones run on cloud-based software, they can receive updates just like any other online service you depend on. That means your small business will always have the latest and greatest communication features.
Why choose GoToConnect?
Affordable
Reliable
Scalable
Highly secure
Business-grade audio
Easy-to-add extensions
Choose the best VoIP phone for your business needs
All phones are available in US. For all other regions, please contact sales to determine availability.
VoIP Phones Frequently Asked Questions
- Can you use an analog desk phone with VoIP?
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You can, but you’ll need a specialized piece of equipment called an analog telephone adapter (ATA). You plug this device into your old phone’s RJ-11 jack, and your Ethernet cord into the RJ-45 jack on the other end. This will convert the electric signals into data packets that your virtual phone system can transmit.
- How do VoIP phones work?
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They work the same way analog phones do – you pick up and dial. But instead of sending your voice over the PSTN, the VoIP phone transmits it over your internet or Wi-Fi connection. And since VoIP handles everything online, you can also use softphones on your desktop or even mobile apps for business VoIP calls. Outside of how it’s transmitted, VoIP does everything an old landline would do, plus a whole lot more.
- Can I call any other phone or only VoIP phones?
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Don’t worry – most VoIP phone services let you call everyone you’d like. And that includes GoToConnect. With our virtual phone system, you can still make calls to customers or prospects who have analog phones, cordless phones, mobile phones – any phone at all. There’s no extra hurdle or setting to change – the calls are as seamless as you’d expect for a business phone service, and the quality will be even better.
- What types of VoIP phones are there?
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VoIP phones are either hardware-based or software-based. A hardware-based VoIP phone, which is usually called an IP phone, is just like a traditional phone with a touchpad, speakerphone button, headset, caller ID display, etc.
A software-based VoIP phone, called a softphone, is an app on your desktop or mobile device. The UI often resembles a regular handset, but modern versions streamline the experience. VoIP softphones offer all the same features, including call transfer, call conferencing and voicemail.
- What does a VoIP phone offer that a traditional phone doesn’t?
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A traditional phone system, while good for calls, can’t really compete with a VoIP phone. Each feature of an analog phone requires specific hardware components and system configurations to work, which can add to your cost. With VoIP phones, you can access a wide range of business voice features without all the hassle. In the case of GoToConnect, you get over 100 hosted VoIP features – like voicemail boxes, auto attendants, dial plans, conference bridges and more – without any additional charges to your basic monthly price.
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