Send faxes the easy way: No fax machine or phone line required

GoTo Connect’s virtual fax feature lets you send faxes anywhere in the world without paying for regular call charges or needing a fax machine.

Get virtual fax now when you sign up for a GoTo Connect plan.

"GoTo Connect works for our organization to meet, share ideas, and to connect from wherever all of our sales staff is at the time we need to get something done. It's easy to use, intuitive, simple, and is reliable."
Nicholas H., Senior Account Executive 10/10 stars, review via Capterra
"Great onboarding and very user friendly system dashboard to be able to create, change and manage all aspects of our communications. I use GoTo Connect for 2 different companies that use the service in different ways and they always perform well above my expectations."
Jeff L., Principal 5/5 stars, review via G2
"The phone system works with minimal outages, and the interface is both intuitive and sleek. Easy to manage phones and overall system administration."
Administrator in Security & Investigations 4.5 stars/5 stars, review via G2

Sometimes, you still need to send a fax

While faxes and fax machines are quickly fading out of regular use, if you need handwritten signatures or important documents sent securely and immediately — you’ll probably still need to send a fax.

But you don’t need to keep an expensive fax machine running, or a traditional phone line open just to send faxes. Now you can send and receive faxes online with GoTo Connect’s virtual fax.

GoTo Connect’s fax to email feature lets you send digital copies of faxes to a fax machine or email inbox, and lets you receive faxes as file attachments to your email inbox. Send and receive important documents immediately and securely.

Collage with closeup of sending a fax with PDF attachment in GoTo Connect on a mobile phone, next to remote employee sending fax from her laptop while working from home.

What can you do with virtual fax?

Send virtual faxes over the internet to any fax machine

With GoTo Connect’s virtual fax, simply type in the recipient’s fax machine number or extension, upload your file and click “Send.” The recipient will receive your fax to their fax machine. It’s as easy as sending a traditional fax, only now you don’t need a fax machine or phone line to do it.

Fax delivery confirmation screen in GoTo Connect, 
viewed on smartphone. 

But that's not all you get with GoTo Connect

As a VoIP phone service, GoTo Connect is more flexible than an on-site PBX.
It also includes:

  • Call forwarding & transfers

    Forward and transfer calls to the right person, desk, phone line, or mobile number without losing the caller.
    Learn more
  • Call queuing

    Get incoming calls divided up among staff evenly, and reassure them with updated call waiting times.
  • Call routing

    Have every one of your calls sent automatically to the correct endpoint.
    Learn more
  • Hot desking

    Easily share desk phones between multiple employees across all shifts.
    Learn more
  • Number porting

    Keep your existing business numbers by bringing them over with you to GoTo Connect.
    Learn more
  • Virtual voicemail

    Listen to voicemail messages via desktop, web, or mobile app, and read message transcripts.
    Learn more

What is GoTo Connect?

GoTo Connect is a fully customizable cloud phone system designed to help your business function seamlessly, no matter where your teams are working.

When you sign up for a plan, you don't just get a VoIP phone service: you get an entire package of phone and virtual meeting tools that support your team in doing their best work, all the time.

Explore all GoTo Connect features
  • Placing a video on GoTo Connect using a desk phone with touchscreen

    Phone lines & calling

    Includes number porting, call forwarding, hot desking, local, toll free, and vanity numbers, call queuing, and auto-attendants
  • A chat conversation taking in place in GoTo Connect’s chat interface, with options to start a voice call or video meeting from the chat screen.

    Meetings & chat

    Includes instant team messaging, audio conferencing with over 30 countries, and one-click call-to-video-meetings
  • Two analytics panels from GoTo Connect, showing Total Active Calls and progress bars for Daily Queue Totals.

    Support & analytics

    Includes real-time analytics, inbound and outbound call monitoring, and agent effectiveness reporting

Top-rated on G2 and Capterra

  • G2 Leader Badge, Spring 2022
    Leader in G2's Spring 2022
  • review-G2-min-png
    4.5 stars from 622 reviews on G2
  • review-capterra-min-png
    4.5 stars from 578 reviews on Capterra

Set up a virtual fax number now when you sign up for GoTo Connect

See how your team and your business work better with GoTo Connect.
 Setup is easy.

Frequently asked questions

Yes, you can do both with GoTo Connect’s virtual fax (fax to email). Receive incoming faxes to your email inbox or GoTo Connect web app, or send faxes to a recipient’s fax number, no matter where they are in the world.
Not at all! Every person under your GoTo Connect plan that has an email account is able to set up virtual fax. Administrators can create unlimited virtual fax machines for their teams.
Faxing is unlimited, making it a great way for small businesses to send and receive a free fax. There is also no limit on the size of the virtual fax, allowing you to send a large file, if necessary.