Remotely access any device, from anywhere.
Make work more flexible than ever. GoTo Resolve gives individuals and IT pros fast, reliable, secure remote access.
Do more in less time with GoTo’s award-winning remote access tool
Get more done, no matter where work happens. With GoTo Resolve, you can confidently and securely access your devices from anywhere with a single click – just as if you were in front of them – with or without VPN.
Keep everyone up and running with...
Remote Desktop
Easily gain control of your user’s devices from any location, without impacting employee workflows or slowing agents down. With GoTo Resolve’s remote desktop access you can:
- Easily, securely transfer and sync files and folders between devices.
- Navigate host computers effortlessly, accessing multiple monitors and synchronizing clipboards.
- Take critical actions like rebooting and reconnecting, and responding to User Access Control (UAC) prompts for tasks requiring admin rights.
- Coming Soon: Send documents to the printers connected to your remote or local PC.
- Coming Soon: Listen to sounds played on the host computer.
GoTo Resolve also includes:
- Remote monitoring and management
- Helpdesk
- Mobile device support
- And much more!
GoTo support products are:
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Easy to deploy
Our top-rated products are easy to set up and even easier to use for everyone on the team. -
Highly compatible
Integrations work seamlessly with your desktops, mobile devices, servers, and beyond. -
Effortlessly reliable
Don’t waste time dealing with offline systems. GoTo products boast 99.999% uptime. -
Super secure
Stay safe with banking-grade 256-bit AES encryption, multi-factor authentication, and more.
Don’t take our word for it. See what our customers love about GoTo Resolve.
Frequently Asked Questions
Remote access software allows you to connect to a computer in another location, on or off network via an internet connection, as if that device were in front of you. In an IT support setting, remote access is often used to refer to unattended access, where an end user does not need to be present at the remote device. Remote access software not only allows you to control a device remotely, it also includes enhanced functionality such as remote printing and secure file transfer.
Remote access and remote desktop are often used interchangeably. In general, remote desktop refers to accessing a computer as if you were sitting right in front of it, through another computer. Remote access refers to accessing a computer from another location, be it for remote work or to troubleshoot an employee’s device when they aren’t in front of it. This software also includes functionality such as remote printing and secure file transfer.
To access a remote computer without having someone at it, you would need to have GoTo Resolve’s host software deployed on the device you want to access.
To do this, you first need to enroll the device using these steps. From there, you would need to navigate to the device tab, and follow these steps to remote in.
Yes, you can either remotely connect to your desktop computer through a browser as you would on a laptop or through our iOS app (recommended).
With GoTo Resolve, you are able to remote into Macs, PCs, and Androids, from any Mac, PC, Chromebook, Android or iOS device.
Yes, GoTo Resolve is the first to apply a true zero trust security framework to remote access security. Zero trust is a strict security protocol that takes a “trust nothing, verify everything” approach within software or an IT environment. Learn more about security in GoTo Resolve here.
Get secure remote access software now with GoTo Resolve.
See for yourself how remote access tools can make your business more flexible, secure, and reliable.