Customer insights at your fingertips

Achieve effortless customer communications with GoTo Connect integrations & AI-powered workflows
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GoTo Connect’s Integrations package.

GoTo supports integrations with:

  • Salesforce logo.
  • Microsoft Dynamics 365 logo.
  • Hubspot logo.
  • Zoho logo.
  • Zendesk logo.
  • Sugarcrm logo.
...and many more. Explore our integration marketplace.

Harness the power of AI

Save time and effort with AI-generated summaries and transcripts. AI transcribes, summarizes, and shares notes across your most-used apps—so you and your team can focus on connecting with customers.
A woman smiling at her device, enjoying AI-generated summaries and transcripts to save time and stay customer-focused.

Capture key customer interactions

Sync call data, SMS, voicemail transcripts, and more to CRM customer profiles for deeper insights, personalized communication, and effective segmentation.
A customer service representative with a headset, interacting with a customer using synced CRM data.

Data-driven decision-making

Integrated GoTo Connect call data and CRM information provides valuable insights into customer behavior, agent performance, and overall contact center effectiveness. This empowers supervisors to identify areas for improvement, optimize staffing, and make data-driven decisions to elevate customer service.
An employee happily sharing insights from integrated GoTo Connect call data and CRM information to improve customer service.

Improve operational efficiency across all departments

Consistent, accurate, and synced data so all teams have up-to-data customer information. Streamline operations and ensure quicker follow-ups, higher conversion rates, and happy customers.
A group of employees discussing and collaborating using accurate, synced customer data to streamline operations and improve results.

99.999% uptime

Low bandwidth usage and distributed cloud architecture keep you up and running.

#1-rated support

Our 24/7 customer support is #1 on the most trusted independent review sites.

Top-notch security

Enterprise-grade security features and compliance with standards like SOC 2 Type II and GDPR keep your data safe.
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Discover your new GoTo
See how you can significantly enhance customer service, increase efficiency, and know your customers better with GoTo's Integrations package.
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