Business Continuity for your voice service
When outages hit, your essential phone functions remain on, ensuring you can still reach staff and emergency services with local survivability.
Resolve your issues without having to call in
Our Business Continuity application delivers unique features and an array of services, including proactive system monitoring and alerts, backed by GoTo’s award-winning customer support.
Rely on automatic system failover and fallback
During an internet outage, GoToConnect's Business Continuity automatically kicks your system into failover/fallback mode and monitors your system until the outage is over.
Reach emergency services with prioritized outbound calls
In failover mode, your emergency calls should still take priority. That’s why calls to pre-designated numbers (like 911) will take an open line if one is available. If there isn’t a line available, the 911 call bumps an active call.
Coordinate with staff during an emergency
Even in the midst of a service disruption, Business Continuity maintains your ability to dial internal extensions and to make outbound calls so you can reach clients, family, employees, and emergency services.