Outage protection for your voice service.
Jive resolves your issues without having to call in.
JBC delivers unique features and an array of services, including proactive system monitoring and alerts, backed by GoTo’s award-winning customer support.
Rely on automatic system failover and fallback.
During an Internet outage, JBC automatically kicks your system into failover/fallback mode, and monitors your system until the outage is over.
Reach emergency services with prioritized outbound calls.
In failover mode, your emergency calls should still take priority. That’s why, during an outage, calls to pre-designated numbers (like 911) will take an open line if one is available. If there isn’t a line available, the 911 call bumps an active call.
Reach and coordinate with staff during an emergency.
Even in the midst of a service disruption, JBC maintains your ability to dial internal extensions and to make outbound calls so you can reach clients, family, employees, and emergency services.