Business Phone, Meetings, Messaging

One award-winning phone system for every conversation

Grow your business with a cloud-based phone system that centralizes interactions and elevates customer experiences.

GoTo Connect's award-winning phone system.

The easy way to modernize your communications

  • Professional enjoying GoTo's award winning business phone system on their mobile device while sitting outdoors at a cafe.

    An award-winning business phone system

    Enjoy enterprise-ready features without the enterprise price tag, with the flexibility to work from anywhere with our top-rated mobile apps and softphone.
  • Professional showing excitement after quickly and easily installing GoTo Connect's business phone.

    Super simple setup and easy admin

    Get started in minutes with Simple Setup, intuitive admin, and award-winning support.
  • Young professional using GoTo Connect AI on her phone to provide seamless communication with her customers.

    AI for GoTo Connect

    Powerful solutions that deliver real, measurable value for improved efficiency, personalized service, and seamless interactions.

100+ features to power any business

A customizable softphone. Unlimited call routing. Powerful integrations. Auto-attendants. SMS functionality. GoTo Connect has everything you need to communicate and collaborate – with teams and customers – all in one place.

GoTo Connect's robust interface has everything you need in one place.

One business phone system. Any device.

GoTo Connect is built for the way you work. Whenever, wherever.

  • Young professional on the go, easily using the GoTo app on their mobile device.

    On the go

    Use the top-rated GoTo app to make calls and meetings on mobile, desktop, or web.
  • Professional using the GoTo app in their home office on their compatible desk-phone.

    In the office

    Use GoTo’s softphone widget in your web browser or on the desktop app.
  • Desk-phone hardware on an office desk.

    On deskphones

    Buy new phone hardware directly from GoTo or use your own compatible phones

Customize a softphone that fits your workflow

Use the GoTo app's ultra-flexible softphone widget on both desktop and mobile. The widget stays on top of other windows, so you can access features like recent contacts, search, call management, call parking, and caller ID swap right in your current workflow. 
Interface showcasing GoTo Connect's responsive softphone that allows you to show the features most important to you.

Create seamless customer experiences

Exceed your customers’ expectations with additional AI-powered features for GoTo Connect. Manage digital channels like SMS, webchat, social, video, and more, all in one inbox, and use analytics to track engagement and performance.
Support center dashboard showing inbound call volume, and your teams call handling statistics.

Intuitive tools. Easier-than-ever admin.

Configure call flows in seconds

Our unique drag-and-drop visual dial plan editor makes updating your call flows easy.

See key data on call volume analytics and where incoming calls are directed with a simple click. Use the drag-and-drop editor to direct calls to specific extensions, departments, or voicemail inboxes. Even set up auto attendants and custom messages. 

Interface showing GoTo Connect's easy-to-use, drag-and-drop dial plan editor.
  • 99.999% uptime

    Low bandwidth usage and distributed cloud architecture keep you up and running.
  • #1-rated support

    Our 24/7 customer support is #1 on the most trusted independent review sites.
  • Top-notch security

    Enterprise-grade security features and compliance with standards like SOC 2 Type II and GDPR keep your data safe.

How can GoTo Connect work for you?

Make your entire dealership more efficient

  • Create a seamless experience for both your customers and your dealership staff.
  • Ensure customers always see your dealership's Caller ID, even when staff calls from their personal phone with the GoTo app.
  • Equip your sales team to show customers live video of the car, and gather feedback from customers on what's important to them (for upsell opportunities and more).
  • Integrate GoTo Connect with the tools you use like: Momentum, CarWarsPurple Cloud and Tekion.
Car dealership representative using GoTo Connect to follow up with their customers.

Packed with features

Datasheet download icon.

See all our features

Download our datasheet to discover everything GoTo Connect Phone System has to offer.

FAQs

GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality.

You can take advantage of GoTo Connect's video conferencing, voice calls, messages, and admin features directly on your computer or mobile device – no special phone hardware necessary. If you'd like to build a phone system for your office, see a list of supported phones and desk hardware here.

You can port (transfer) your current business phone number directly to your GoTo Connect account. If you’d like a new phone number, you can create unlimited numbers and extensions at any time.

The number porting process depends on many factors, such as how long it takes for your current carrier to confirm the transfer.

GoTo Connect is great for small businesses looking for an integrated cloud phone system, meetings, and messages, thanks to its flexibility, cost effectiveness, and speed of deployment. Compare our plans to explore the right solutions for your team (or talk to our sales team).

AI for GoTo Connect enhances efficiency by automating routine tasks such as call and meeting summaries and message responses. This allows your customer service team to focus more on complex issues and deliver personalized support. With AI tools like AI Meeting and Call Summaries, customer-facing teams can quickly review key points, boosting productivity and efficiency.
Yes! Our AI is designed to be accessible and affordable for businesses of all sizes. Whether you're a small business looking to improve customer interactions or a large enterprise streamlining operations, GoTo offers scalable solutions that empower customer-facing teams to deliver exceptional service without requiring significant upfront investments.

Discover your new GoTo

Get one app for all your communications needs.