Never miss a call: Discover GoTo Connect’s AI Receptionist.
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Practical AI

AI that helps small and midsize businesses achieve more—without the complexity or the enterprise-level price tag.
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Built to boost small and midsize businesses

Many small to midsize businesses are hesitant to invest in AI, fearing complexity and uncertain ROI. But what if you could harness AI's potential without needing a tech wizard and a big budget?

Well, we have good news. You can.

Get AI inspiration with our resources that will guide you on your AI journey.

Illustration showcasing AI Receptionist features, including call reports, a pop-up window menu selection, an activity dashboard for Virtual Receptionists, and tools for delivering observable customer service.

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NEW!

AI that never sleeps

Introducing AI Receptionist: the 24/7 smart assistant for answering calls, automating tasks, and improving customer service at every step. With powerful features like efficient call routing, real-time reporting, and multi-language support, it’s the smart, affordable solution small businesses need.
Discover AI Receptionist
Agents working in a professional setting, with AI Receptionist features such as multilingual support, call duration analytics, and total call metrics, showcasing better customer service, efficiency, and unified communication.
Productivity-Boosting Features

AI for a better workday

With features like AI Call Summary, AI Messaging Assistant, and Admin GoPilot, you'll experience higher productivity, cost savings, and more time for impactful work—boosting efficiency and customer satisfaction.
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Real-time dashboard linked with AI Receptionist on the GoTo Connect unified platform, displaying total calls, call duration, user summaries, and detailed interaction transcripts, highlighting seamless setup and built-in reporting for efficient workflow integration.
More AI-Powered Features = More Actionable Insights

Actionable insights to master the customer experience

Raw data isn't insight--context and simplification turn it into action. AI for GoTo Connect features like AI Chat Analysis, AI Sentiment & Topic Detection, and AI Topic Flags deliver insights that solve pain points, drive ROI, and enhance customer experiences.
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Thumbnail showcasing the Queue Caller - Summary including overall sentiment and most mentioned topics
Personalized Experiences

Introducing AI for GoTo Connect

Explore how GoTo’s suite of AI tools can empower customer-facing teams and set them up to deliver first-class, personalized experiences.
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Experiencias personalizadas

More AI Insights

eBook

Getting Started with AI

The world is buzzing about AI. It's transforming industries, reshaping how we work, and promising a future of unprecedented efficiency and innovation. For a long time, AI seemed like a futuristic concept, confined to the realms of science fiction and the massive budgets of tech giants. But that's no longer the case. The AI revolution is here, and it's accessible to everyone.
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Ebook cover - Getting Started with AI
On-Demand Webinar

AI: Transforming How We Connect with Customers

Discover how AI is revolutionizing customer service in 2025—enabling faster response times, streamlined workflows, and personalized experiences that today’s consumers expect. Join our webinar to find out how your business can leverage automation and innovation to deliver exceptional, scalable support across every digital touchpoint.
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GoTo Connect makes AI as easy as 1, 2, 3
AI that never sleeps
Deliver always-on, better service faster with AI that works hard so you can work smarter.
AI for a better workday
Remove complexity and boost productivity by automating tasks and streamlining communication.
Actionable insights
Master customer experience by unlocking real-time insights to help your team make smarter decisions, improve interactions, and drive better outcomes—effortlessly.
Explore all AI Features

What our customers are saying

"I was impressed by how quickly and accurately the GoTo AI Receptionist delivered information. GoTo's AI Receptionist can answer FAQs like hours of operation or holiday schedules without tying up queues. That’s critical for letting agents focus on high-priority tasks. It’s interactive and fast and we can easily see GoTo's AI Receptionist scaling to handle calls seamlessly with game-changing features like custom greetings, FAQs, and multilingual support."
Armando Kling
Telecommunications Engineering, MV Transportation