GoTo Connect for Manufacturing
Enhance communications and collaboration with an AI-powered, all-in-one solution that keeps teams, suppliers, and customers seamlessly connected.
Modernize your manufacturing communications
Upgrade your communication & collaboration with GoTo Connect—AI-powered tools designed to keep your team connected, efficient, and ready for what’s next.
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Enhanced team collaboration
Easily connect teams on the shop floor and in the office with reliable software. Leverage intelligent tools to summarize meetings and streamline communication across your workforce. -
Better customer & vendor experience
Respond faster and smarter with customer engagement tools. Keep interactions smooth and professional, so you can focus on delivering quality products. -
Efficient, streamlined operations
Unify your tools into one easy-to-use platform. Use AI-driven automations to reduce team overhead and drive efficiency in every area of your business.
All-in-one, AI-powered manufacturing communications system
Streamline how your company connects, engages, and builds relationships—anytime, anywhere.
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Phone system
Modernize communications
Transform communication with reliable cloud-based phone system, boosting connectivity, safety, and efficiency. -
Customer Experience (CX)
Improve the customer experience
Keep your customers informed across channels—from web chat to email to SMS and more, from a single platform. -
Contact center
Elevate team performance
Improve resolution times with responsive support channels, AI sentiment analysis, real-time communication, and smart routing.
Deliver exceptional communication across the company
Boost team performance and efficiency
- Manage team schedules and performance through robust reporting dashboards.
- Monitor production workflows with real-time communication tools.
- Ensure system-wide functionality with a secure and scalable platform.
Integrate with industry-leading tools for seamless workflows
From CRMs to inventory management software, GoTo Connect integrates with your business's essential platforms, ensuring efficiency at every step.
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Salesforce
Empower your Salesforce experience with GoTo Connect’s integration experience, utilizing workflows to stay connected and informed. -
Microsoft Teams
A better, more simple meeting experience so you get more done fast without leaving Microsoft Teams. -
HubSpot
Empower your Hubspot experience with GoTo Connect’s integration experience utilizing workflows to stay connected and informed. -
Zoho CRM
The Zoho CRM integration with GoTo Connect helps businesses provide a better customer experience for inbound and outbound phone calls. -
ServiceNow
Empower your experience with GoTo Connect and ServiceNow by utilizing workflows to stay connected and informed. -
SugarCRM
Empower your SugarCRM experience with GoTo Connect’s integration utilizing workflows to stay connected and informed.
Why manufacturers choose GoTo Connect
"GoTo’s ROI was amazing—we saved about $150,000 in year one by getting rid of all of the PRIs and service contracts. It’s equipment that we don’t have to deal with anymore."
See More Success Stories
Jon Le Roi
Director of IT at Mendocino Forest Products
Features built for exceptional customer experience
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Voice, Video, Chat
Streamline communication into one system — call, text, and fax from the same number. -
Attendant Console
Easily handle incoming calls, call routing, and transfers in one consolidated hub. -
Unified Admin
Streamline management with all your communications settings in one place. -
Integrations
Connect your preferred CRM and EMR tools seamlessly. -
Virtual Fax
Send and receive faxes online without a machine or separate phone line. -
Mobile App
Use the top-rated GoTo app to make calls and meetings on mobile, desktop, or web. -
Reporting & Call Recording
Train team members and resolve disputes with comprehensive call recordings. -
SMS Node for Dial Plans
Send automated text responses and app download links to callers. -
Campaign Registration & 10DLC
Register in the GoTo Admin Portal to ensure compliance (10DLC). -
Call Source Tracking
Track source of incoming calls through our partners to measure ROI. -
Partner ROI Reports
Access partner ROI reports to demonstrate value and ROI. -
Mobile App Attribution
Track all activity in your CRM and ensure mobile adoption.
See all our features
Download our datasheet to find out how GoTo Connect keeps your manufacturing operations connected, efficient, and responsive.
FAQs
GoTo Connect provides tools like unified voice, video, and chat solutions to simplify workflows, enabling seamless collaboration between teams and departments.
Yes, our GoTo Connect phone system integrates with popular manufacturing tools, including ERPs, CRMs, and inventory management systems for tailored, uninterrupted workflows.
Absolutely. GoTo Connect’s scalable, cloud-based manufacturing communication system allows businesses to manage communication efficiently across multiple sites.
Yes, GoTo Connect enhances the customer experience through AI-powered customer engagement tools , omnichannel capabilities, and real-time insights that build trust and loyalty.
Simply click the "Get Your Demo" button to see how GoTo Connect can transform and modernize your manufacturing communications.
Transform your communication today
GoTo Connect provides everything your manufacturing business needs to stay connected and efficient.
