Resource Center
Customer Stories
Success Story: H2H Enrollments
GoTo Connect Contact Center is the backbone of H2H Enrollments’ customer communications, transforming employee and client experiences at every level.
Success Story: Ideal Partners
GoTo Connect’s AI Receptionist rescued lost leads and marketing investment, and improved both the customer and employee experience for Ideal Partners.
Success Story: KSV1870
The KSV1870 team decided early on to introduce webinars as a way to communicate and engage with members on a regular, interactive basis.
Success Story: ACP Holding Austria GmbH
GoTo Webinar convinced us with a combination of functionality, stability, and ease of use – from both a sales and marketing perspective.
Success Story: National Cleaning Franchisee
Switching to GoTo Connect transformed communications across both of Jeff Hanlon's franchise locations, delivering new simplicity, reliability, and scalability for his business.
Success Story: Bob Johnson Imports
Bob Johnson Imports, part of the expansive Bob Johnson Automotive Group, operates nine new vehicle franchises plus used car, service, and parts departments.
Success Story: Versitech LLC
Discover why Versitech LLC chose GoTo as its business communications partner and the benefits this brought.
Case Study: MV Transportation
GoTo Connect’s AI Receptionist has delivered measurable improvements across MV Transportation’s operations.
Success Story: CPC Office Technologies
Copy Products Company deployed GoTo Connect to modernize its communications, enabling secure, flexible, and professional connectivity for its staff.
Success Story: Southern California TMS
Discover how Southern California TMS switched from an outdated phone system to GoTo Connect.
Success Story: Advanced Reconstructive Surgery Alliance
Discover why ARSA chose GoTo as its business communications partner and the benefits this brought.
Success Story: Salt Lake Express
A Roadmap to Success: How GoTo Connect Transformed a Transportation Giant
Success Story: Munch Supply, A Marcone Company
Discover why Munch Supply chose GoTo as its business communications partner and the benefits this brought.
Success Story: 1 Truck Insurance
Discover why 1 Truck Insurance chose GoTo as its business communications partner and the benefits this brought.
Success Story: Ewing Automotive
Discover why Ewing Automotive chose GoTo as its business communications partner and the benefits this brought.
Success Story: viadonau
Flexible, efficient, sustainable: GoTo Connect empowers viadonau to modernize communication and enhance remote work and mobile collaboration.
Success Story: Alpha CC
Find out how Alpha CC has reduced helpdesk call times by 20% and anti-virus and disk management times by 50% thanks to the all-in-one IT support capabilities of GoTo Resolve.
Success Story: RPG Crouch Chapman LLP
Find out why RPGCC chose feature-rich GoTo Resolve to upgrade its IT service desk and improve the efficiency and scope of IT management.
Success Story: Helpdesq
Learn how GoTo Resolve gave Helpdesq the flexible remote support and monitoring capabilities it needed to deliver its people-focused approach to IT support.
Success Story: ASHL
Learn how GoTo Resolve enabled the IT Support team at ASHL Group to provide a more efficient, responsive and effective service for its hybrid workforce.
Success Story: Leigh Academies Trust
GoTo Connect modernizes phone systems for LAT, streamlining management and enhancing communication across 30+ academies.
Success Story: Blue Chip PFP
Discover how GoTo Connect empowers Blue Chip PFP to elevate client experiences and facilitate seamless operations for its hybrid workforce across diverse locations.
Success Story: BPP Education Group
Discover how GoTo Resolve empowers BPP to uphold exceptional IT support standards amid surging enrollment, while streamlining onboarding for new staff.
Success Story: LSZ
Discover how LSZ, a renowned event management company, annually connects over 10,000 decision-makers with GoTo Webinar for dynamic virtual meetings.
Success Story: Glamorgan Spring Bay Council
Learn how implementing GoTo Connect helped Glamorgan Spring Bay Council reduce costs and improve customer service.
Success Story: Cobb Technologies
Learn how Cobb has provided a superior service at a much better price for their clients. In some cases, the savings even surpassed 50%.
Success Story: National Energy Foundation (NEF)
Learn how GoTo Connect has enabled National Energy Foundation (NEF) to deliver professional, efficient and reliable energy advisory services for people facing fuel poverty and cost of living challenges.
Success Story: Zylpha
See how GoTo Resolve enables Zylpha's operations team to provide reactive and proactive support, no matter where the user is located.
Success Story: Mainstay Underwriting
Learn how Mainstay Underwriting was able to transform their communications landscape with GoTo Connect, making it more effective & cost efficient.
Success Story: Telecom Technicians, Inc.
See how Telecom Technicians, Inc. were able to simplify their tech stack, reduce IT spend, and make up for wasted time with GoTo Resolve.
Success Story: ATMC
Hear about how Australian Technical and Management College (ATMC) implemented GoTo Connect to improve their data visibility and also boost customer experience.
Success Story: 360 Orthodontics
See how GoTo Resolve Camera Share revolutionizes remote support for 360 Orthodontics hardware – saving time, money, and resources today.
Success Story: King's College Victoria
Read how GoTo Connect enabled King’s College to establish flexible and secure connections between staff and with the parent community.
Success Story: Calvary Christian College
Learn how Calvary Christian College deployed both hard and soft phone systems through GoTo Connect, creating an IT ecosystem that enabled flexibility in their hybrid learning environment.
Success Story: Land Use Consultants (LUC)
Learn how GoTo Connect has simplified and strengthened communications capabilities for LUC, as well as improving the company’s dial plans and unlocking considerable cost savings.
Success Story: Small Business Association of Australia
Learn how this membership organisation used GoTo Connect to meet their clients’ diverse needs and maintain communications with them.
Success Story: Tufts Medicine
Tufts Medicine is a leading integrated health system. When it came time to adopt a different IT support solution, Tufts’ IT team knew exactly what they wanted – Rescue built by GoTo.
Success Story: Giract
Learn how GoTo Webinar enabled this leading transnational consultancy to enhance their brand visibility and ability to network.
Success Story: Mendocino Forest
Learn how Mendocino Forest Products, a leading manufacturer in environmentally certified redwood decking, saved money by implementing GoTo Connect. Find out more!
Success Story: World-renowned Car Manufacturer
Learn how GoToAssist helped this world-renowned high-performance vehicle manufacturer improve customer experience and job satisfaction.
Success Story: Integrated Partner Solutions
Learn how GoTo Resolve's unattended support capabilities have helped Integrated Partner Solutions provide a higher level of service to its customers, regardless of their size.
Success Story: Boys & Girls Club of America
The right communication tools keep everyone connected – the easy way. Learn how GoTo helps organizations stay focused on what matters.
Success Story: DATAflor
Read how DATAflor AG was able to expand the range of the seminars you have on offer, relieve the burden on your employees and increase your profits with the aid of GoTo Webinar.
Success Story: Stand for Animals Veterinary Clinic
Learn how Stand for Animals leveraged GoTo Connect and GoTo Contact Center to gain back valuable time and resources.
Success Story: Simply Print
Learn how GoTo Connect helped Simply Print help more customers and ultimately increase revenue and grow their business.
Success Story: Alta-1
Learn how GoTo Connect enabled Alta-1 to shorten response time and increase overall satisfaction and flexibility.
Success Story: Durham Travel
Learn how Durham Travel utilized GoTo Connect to gain a competitive advantage in the travel industry.
Success Story: The Executive Institute
Read how GoTo Webinar enabled The Executive Institute to double its usage by members and extend its reach for its leading seminar programme.
Success Story: XING Events
Learn how with GoTo Webinar, XING Events had over 120 organizers discover the solution in the first weeks.
Success Story: PayChoice
Learn how PayChoice leveraged GoTo Connect to empower productive and secure work to continue during the COVID-19 pandemic.
Success Story: EMA Consulting
EMA Consulting transitioned to GoTo Connect to power their new work-from-anywhere model.
Success Story: DS + CO
DS+CO enhanced customer experience and audio quality with the GoTo Connect and MS Teams integration.
Success Story: Go Insurance
Go Insurance increased employee efficiency with GoTo Connect, Contact Center, and the blueButler integration.
Success Story: Certification Partners
Certification Partners enhanced customer experience, increased efficiency and reduced travel costs with GoTo.
Success Story: COSMOTE
Learn how Rescue Live Lens enables COSMOTE to resolve over 90% of calls requiring specialist support the first time.
Success Story: Kapsch
Learn how Kapsch has educed the time needed to establish the connection with the Service Desk by 2/3 thanks to Rescue.
Success Story: Al Bawani
Learn how Central has enhanced the performance of IT support for Al Bawani and enabled them to reduce costs by up to 30%.
Success Story: Landtech
Learn how Landtech delivers a seamless technical support experience to their customers with the help of remote access and support tools from GoTo.
Success Story: Fiotec
Learn how GoTo Connect enabled Fiotec to have a flexible work model for employees and save 20% in costs.
Success Story: Southern New Hampshire University
Learn how SNHU decreased average speed to answer of 1.5 minutes to just 25–40 seconds, thanks to Rescue.
Success Story: Fordham University
Learn how Rescue helped Fordham University improve same-day resolution rate from 40 percent to 75 percent.
Success Story: FUJIFILM
Learn how FUJIFILM leveraged Rescue to significantly reduce field onsite costs and raise customer satisfaction expectation.
Success Story: Evalueserve
Learn how Rescue helped Evalueserve increase customer satisfaction and enabled remote and seamless troubleshooting.
Success Story: Arise Virtual Solutions
Learn how Arise improved support staff productivity and saved approximately $48,000 per month with Rescue.
Success Story: Lenovo
Learn how by leveraging Rescue to achieve a lower handle time and a lower time to delivery of service, Lenovo saved approximately $1M annually.
Success Story: Law School Admission Council (LSAC)
Learn how LSAC reduced average support session time and saved thousands of dollars per year with Rescue.
Success Story: Motorola
Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.
Success Story: Sage
Learn how GoTo Webinar enabled Sage to achieve net promoter scores (NPS) in excess of 80 for its pioneering new service, Sage Q&A Live.
Success Story: Kenco
Learn how Kenco improved quality, reduced administrative time, and cut costs with GoTo Connect, GoTo Contact Center, GoTo Webinar, and GoTo Training.
Success Story: Swansea University Medical School
Learn how GoTo Meeting and GoTo Webinar enhanced the delivery of teaching.
Success Story: Paragon Law
Learn how GoTo and Fortay Connect helped Paragon Law find GoTo Connect and GoTo Meeting for embracing new possibilities in today’s fast-changing world.
Success Story: RECI
Read how GoTo Connect provided the flexibility RECI needed to work remotely and securely from anywhere.
Success Story: ESI Technologies
Learn how ESI Technologies leveraged GoTo Connect to meet the demands of its clients in a highly competitive marketplace.
Success Story: Michael Murphy Home Furnishing
Learn how Michael Murphy cuts costs and transforms customer service with GoTo Connect cloud telephony.
Success Story: Ormsby & Rhodes
Learn how GoTo Connect enabled Ormsby & Rhodes to continue providing a professional standard of service.
Success Story: Bradshaw Taylor
Learn how GoTo Connect and GoTo Contact Centre enabled Bradshaw Taylor to fulfill its customer service promise.
Success Story: RR Software
Find out how RR Software transferred knowledge and increased customer loyalty and satisfaction using GoTo Webinar.
Customer Video: Sydney FC
Discover how GoTo helps one of Australia’s premier football clubs amplify their fan engagement and customer service experiences.
Success Story: Manaaki Whenua - Landcare Research
Learn how GoTo Webinar helped MWLR expand the reach and accessibility of the organisation's research.
Success Story: Y Whittlesea
Learn how GoTo Connect gave Y Whittlesea the tools and flexibility they needed to support employees working from anywhere.
Success Story: Deloitte
Learn how GoTo Webinar has enabled Deloitte Central Europe to significantly expand its webinar programme.
Success Story: Ayrfield Medical Practice
Learn how GoToConnect enabled Ayrfield Medical Practice to enhance its patient services and support future growth.
Success Story: Larsen & Toubro
Learn how Larsen & Toubro reduced call time and accelerated call resolution for its customers with GoToAssist.
Success Story: Benestar Group
Learn how Benestar Group is able to reach more businesses with GoTo Webinar.
Success Story: Umart
Learn how Umart increased their Net Promoter Score (NPS) with help from the quality service of GoTo Connect and GoTo Contact Centre.
Success Story: Ultimate Kronos Group
Learn how UKG relies on GoToAssist as an integral linchpin in their process for an exceptional customer experience.
Success Story: Point Loma Nazarene University
Learn how GoTo Connect and GoTo Contact Center helped shift Point Loma Nazarene University's policy on remote work.
Success Story: The Salvation Army
Learn how The Salvation Army of North Texas powered their COVID-19 relief efforts and mission with GoTo Connect.
Success Story: The Arbinger Institute
Learn how GoTo Connect and GoToAssist helped The Arbinger Institute navigate a new work-from-anywhere world.
Success Story: BMW of Murray/ Pleasant Grove
Learn how BMW of Murray/ Pleasant Grove saved time and money by unifying their communications into a single, GoTo Connect solution.
Success Story: Larry H. Miller
Learn how GoTo Connect empowered Larry H. Miller Dealerships to support more customers and deliver outstanding customer service from anywhere.
Success Story: Seminole State College
Learn how Seminole State College leveraged a complete solution to connect their college and community through the COVID-19 pandemic.
Success Story: Schwabe, Ley & Greiner
The first virtual Finance Symposium in the Germany, Austria and Switzerland region with GoTo Webinar.
Success Story: The Vocational Training Center of Mittelfranken
Learn how the Vocational Training Center of Mittelfranken chose GoTo Meeting for video meetings and online training.
Success Story: Vallejo City School District
Learn how Vallejo City Unified School District turned to GoTo Connect to power their business continuity strategy.
Success Story: DALIM Software
Learn how GoToConnect, GoTo Meeting and GoTo Webinar, has given DALIM SOFTWARE a complete online communications system.
Success Story: Allocate Software
Learn how Allocate Software leveraged GoTo Room for a world of remote working.
Success Story: Kiernan Trebach
Kiernan Trebach leveraged Central and GoTo Connect to power their business continuity and collaboration strategy.
Success Story: Voith
Learn how Voith leveraged GoTo Webinar manage international employee training and global customer contact.
Success Story: Saint Mary's College of CA
Learn how GoTo Connect supported Saint Mary's College of California in their abrupt shift to remote work amidst the COVID-19 pandemic.
Success Story: Civilserve
Learn how Civilserve, a small business faced with limited resources and an ageing telephone system, turned to GoTo Connect to increase the ease of working remotely.
Success Story: Connecting Media
Learn how GoTo Connect improves processes and efficiency whilst addressing important security factors at Connecting Media.
Case Study: Dragon 2000
GoTo Connect helps keep Dragon 2000’ staff connected, enhancing the company’s high standards of customer service.
Case Study: Henley
GoTo Connect aligns global phone networks, unlocks workforce mobility, and cuts telephony costs by 50% for Henley
Case Study: EMS Copiers
GoTo Connect flexibility, scalability and reliability help to enhance customer service at EMS Copiers
Case Study: Coltene
An easy to use collaboration software with analytics and content features made GoTo Webinar the product of choice.
Case Study: UCF Institute of Government
UCF's Institute of Government moved client events online with the help of GoTo Webinar.
Case Study: KAD Dental
This growing dental consulting agency improved call flow management with GoTo Connect.
Case Study: Bennett, Bigelow & Leedom
Learn how one law firm leveraged GoTo to increase productivity, improve connections and enable safer meetings.
Video: GoTo Customers Navigate Covid-19
When facing a huge transition to online working and learning, GoTo customers rose to the challenge.
Success Story: CAP
Discover how the College of American Pathologists powers a global virtual lecture series to move medicine forward.
Success Story: PeopleKeys
GoTo Meeting PeopleKeys the solution they needed for easy, reliable and secure virtual trainings.
Success Story: Amazon Advertising
Learn how Amazon Advertising boosted their communications and webinar experiences with partner brands and sellers.
Success Story: Legal Aid of Arkansas
GoTo Connect helps the LAA support their community with essential features that allow the organization to run smoothly.
Success Story: Dartmouth College
Discover how Dartmouth College community was empowered to stay productive during COVID-19.
Success Story: Fraser Public Schools
Fraser Public Schools was able to continue their mission-critical work, even amidst the COVID-19 pandemic. See how!
Success Story: Mitegro
Learn how MITEGRO was able to quickly transition their in-person event to a valuable, digital experience using GoTo Webinar.
Success Story: Sheakley HR
Discover how Sheakley positively influenced closed/won business by unifying their training tools.
Success Story: AIS
Learn how AIS was able to continue with business as usual, even in the face of a natural disaster.
Success Story: American Family Insurance
Learn how GoTo Connect helped boost American Family Insurance's customer and employee experience.
Success Story: Para Los Ninos
Para Los Niños leveraged GoTo Connect and GoTo Meeting to strengthen their service and support of their community.
Success Story: Menlo College
GoTo Connect readied Menlo College for the future and next-level connectivity in the midst of COVID–19.
Success Story: One School at a Time
Learn how a school in India partnered with GoTo Gives by GoTo and GoTo Meeting to give their students the tools for success.
Success Story: Farmers Insurance
Learn how Farmers Insurance Group harvested hosted voice with GoTo Connect.
Success Story: INSURICA
Learn how INSURICA found peace of mind by moving from on-prem to hosted VOIP.
Success Story: National Holistic Institute
Learn how National Holistic Institute eased tensions with GoTo Connect.
Success Story: University of Adv. Technology
Learn how UAT mastered the art of simplicity to better enable student-staff communications.
Success Story: Bridgerland College
Learn how BATC freed up time and money to invest back into their mission.
Success Story: WellSpace Health
Learn how WellSpace Health found a scalable telephone system that provides enterprise-class reliability.
Success Story: Prospera Financial
Learn how Prospera mastered effective training for a distributed client base.
Success Story: Make-a-Wish
Make-A-Wish increased productivity and happy users with GoTo Meeting's ease of use and provisioning.
Success Story: Wild Apricot
Learn how Wild Apricot actively engages their audience for meaningful web events.
Success Story: ProductPlan
ProductPlan generates increased demand, converts prospects with GoTo Webinar.
Success Story: Coalfire
Coalfire returns to GoTo Meeting after a newly-implemented solution causes their sales staff to revolt.
Success Story: Ontario Systems
GoTo Webinar gives Ontario Systems a fun, powerful way to educate prospects and customers.
Success Story: Vista Healthcare
For Vista Healthcare, GoTo Connect Contact Center proved to be an indispensable solution.
