Success Story: Munch Supply, A Marcone Company
Success Story: Munch Supply.

Munch Supply, a Marcone company, was seeking a unified platform or “one provider to do it all” as their contract with their current vendor ended. GoTo (which has already been deployed across different branches) quickly became the solution of choice that Ops, IT and end users aligned on. From streamlining operations, enhancing reporting capabilities and efficiently managing calls, see how GoTo solved some of the challenges this company was facing.

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Munch Supply is a leading wholesale distributor of HVAC equipment, parts and supplies, serving the US and Canadian markets. The company was founded in 1956 and was acquired by Marcone in 2022. Marcone is the leading provider of premium solutions, OEM parts and equipment for professionals serving customers on their appliance parts, HVAC, plumbing and commercial kitchen needs. Marcone is a multi-billion-dollar enterprise operating out of 200 locations through North America.

The platform has been phenomenal. The analytics have really helped the company identify customer needs.

Matt Page

Regional Operations Manager