- Resource Center
Success Story: INSURICA
Success Story: INSURICA
By moving to GoTo Connect Contact Center, INSURICA built an IT
foundation that supports fast growth, seamless transitions, and
unwavering resilience—no matter the circumstance.
INSURICA, a leading insurance brokerage and risk management provider,
needed a powerful, flexible contact center solution to support a fast
growing, acquisition-driven business. INSURICA transformed IT
operations, achieved seamless business transitions, and built resiliency
even in times of crisis with GoTo Connect Contact Center.
With GoTo
Connect we’re
layering on AI.
It’s cool to see
data from things
we never even
thought about
before—it makes
us so much more
aware of what’s
going on. And
with all these
new AI features,
there’s a lot more
to come.
Russ Sullins
Assistant Vice President of IT, INSURICA