GoTo Connect for Enterprise

Unified communications built for complex enterprises. Deliver exceptional experiences from a single, centralized platform.
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Business communication solutions trusted by enterprise organizations

  • Tenet Health logo.
  • Boys & Girls Clubs of America logo.
  • M V logo.
  • Ewing Automotive Group logo.
  • Munch's Supply logo.
  • Advanced Reconstructive Surgery Alliance logo.
Why leading businesses choose GoTo Connect
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Scaled unified communications
One platform for all enterprise business communications—including voice, SMS, webchat, email, social and more — all centralized in one location.
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Easy deployment and management
Fast enterprise onboarding, intuitive admin controls, and distributed management make rollouts and ongoing operations hassle-free. 
GoPilot features
Unlock enterprise value with AI
Innovative AI tools boost efficiency, deliver insights, and elevate customer experience—all with enterprise value, not enterprise pricing.
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Proven reliability and security
99.999% uptime, robust multi-layered security, and compliance controls— all backed by 20+ years of enterprise expertise.
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Tailored experiences
One size doesn't fit all - flexible call flows, queue strategies, auto attendant recordings and customizable dashboards tailored to your organization's needs.
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24/7 expert, in-house support
Round-the-clock, in-house enterprise support whenever you need it – GoTo Connect is rated #1 for “Quality of Support.”

What our customers are saying

"Within the entire company, we have fully remote employees, hybrid employees, and fully in-person employees, so we really needed a company that was going to be able to adapt to all those different scenarios. One day we were on the legacy system and the next day we were on the new system, and it was pretty seamless."
Katheryn D'Onofrio
Healthcare Service Line Director, ARSA
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Read Case Study
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Everything your business needs to deliver exceptional customer experiences
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Modernize communications
Unify internal and external communications with a scalable, smart, cloud-based phone system with hundreds of features.
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Improve the customer experience
Enhance customer satisfaction across your organization with a unified, enterprise-grade suite of CX tools—built for performance, flexibility, and long-term growth.
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Elevate team performance
Drive faster resolutions and smarter workflows with a contact center solution tailored for high-performing teams. Equip agents, enable oversight, and reduce complexity

Seamless integrations with top business platforms

GoTo Connect plugs into your existing business systems to optimize your customer experience
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  • Salesforce logo.
  • Microsoft Teams logo.
  • Zendesk logo.
  • Slack logo.
  • Hubspot logo.
  • Service Now logo.

Empower your business with advanced AI features designed to drive productivity, efficiency, and outstanding customer experiences:

Empower your business with advanced AI features designed to drive productivity, efficiency, and outstanding customer experiences:

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AI Call Transcriptions & Summaries

Get fast, accurate records and concise action items for compliance, training, and quick decision-making.

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AI Receptionist

Streamline and automate call handling 24/7, direct callers efficiently in multiple languages, and provide actionable follow-up data.

AI Quality Management

Automate call quality reviews, uncover insights for coaching, and recognize top performers with fair, data-driven evaluations.

AI-Powered Admin Assistance

Access smart support, resources, and chatbot navigation to simplify system management and save admin time.

AI Messaging Assistant

Instantly generate and customize message responses for faster, more engaging customer communications.

Plus much more

Learn how GoTo’s AI capabilities empower teams and reduce work.
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Unlock the full potential of your large enterprise—download our GoTo Connect datasheet now

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Frequently Asked Questions