Make your help desk software more flexible
Simplify the help desk experience. GoTo Resolve makes IT easier than ever with a modern approach to ticketing and issue resolution.
Is it time to rethink your IT help desk?
As day-to-day work gets more complicated, help desk processes need to get simpler. Modern, flexible tools let agents and end users give and receive support, the easy way.
Ticketing is too complexNo matter where people are working, asking for help and resolving issues should be straightfoward and simple.
Agents are hard to reachWith so many channels, it can be hard to figure out exactly how to reach IT when you need them most.
Productivity mattersIt’s hard to get work done when you have an outstanding IT issue. Old-school tools can leave employees waiting.
Getting help should be as simple as sending a chat. Now it can be.
Integrate IT ticketing into popular work messaging tools like Microsoft Teams and Slack. From starting a remote session to incident creation to problem resolution, Conversational Ticketing makes managing IT support requests simple.
Prefers a traditional help desk experience? GoTo Resolve features an intuitive ticket queue, plus flexible ticket assignment and management capabilities – via email or our web-based console.
GoTo help desk software is:
Easy to deployOur top-rated products are easy to set up and even easier to use for everyone on the team.
Highly compatibleIntegrations work seamlessly with your desktops, mobile devices, servers, and beyond.
Effortlessly reliableDon’t waste time dealing with offline systems. GoTo products boast 99.96% uptime.
Super secureStay safe with banking-grade 256-bit AES encryption, multi-factor authentication, and more.
GoTo Resolve helpdesk
software lets you:
See what modern IT help desk software can do with your free
GoTo Resolve trial
Keep everyone up and running, the easy way – no matter where work happens. Simplified IT makes more possible.