An advanced security model that doesn’t sacrifice simplicity

Keep your business and users protected. GoTo Resolve’s network security is powered by zero trust architecture you can trust.

Stay ahead of cybersecurity threats with built-in zero trust security

With the increase in remote work, cyber attacks and data breaches are on the rise. Stay safe with an industry-leading security model.

  • For the first time, GoTo Resolve introduces zero trust architecture to SaaS technology.
  • Agents sign actions with a signature only they know. Advanced access control means no one can modify or create a task on the agent's behalf.
  • Endpoints never trust blindly. They always verify the signature before granting access, locking out hackers.
Stay ahead of cybersecurity threats with built-in zero trust security.

Ready to take a zero trust approach to security?

Bring peace of mind to your entire organization by ensuring your cybersecurity requirements are not only met, but exceeded.

Banking-grade encryption

  • Employ the same zero trust security levels trusted by major banking institutions.
  • Feel confident in permission-based support with end-to-end data encryption.
  • Stay secure with government-approved 256-bit Advanced Encryption Standard (AES) and Secure Sockets Layer (SSL).

GoTo Resolve is more than just zero trust security

Advanced features and capabilities make more possible for remote and in-house teams.

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    Conversational ticketing

    Modernize your IT help desk by bringing the support request process onto the messaging platforms your teams are already using, like MS Teams and Slack.
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    Mobile device support

    Provide fast, frictionless remote technical support for virtually any mobile device running iOS, Android, or Chrome OS.
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    IT automation

    Free up your helpdesk for more valuable and rewarding work by automating routine, mundane tasks like software installation and updates.
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GoTo Resolve at-a-glance

Simplify problem-solving for both IT and employees. Receive requests, triage problems, and fix issues fast.

Explore GoTo Resolve >
  • Streamline support and respond, act, and resolve issues – all in one place.

    Streamline support

    Respond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation.
  • Maximize productivity with time-optimizing features like unattended access.

    Maximize productivity

    Time-optimizing features like unattended access and multi-session handling let agents and employees get more done.
  • Make secure I-T simple and keep systems safe while business stays up and running.

    Make secure IT simple

    With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.

Start using zero trust security with your free GoTo Resolve account

Finally, a platform that blends advanced network security with simplified access management. Try it for yourself.