Offer support anytime, anywhere, with unattended access

GoTo Resolve unattended remote access lets you work on any machine, whenever the time is right.

Fix issues, even when employees aren’t there – so they can get more done when they are

From proactive updates to triaging problems, remote unattended access lets you view and control computers or servers – without an end user present.

  • Install and deploy updates on off hours
  • Fix an issue while the employee is offline
  • Easily set up and assign company and user devices

GoTo Resolve’s remote execution is all about automating your way to more proactive IT support.

What can you do with unattended access?

In this hybrid-work world, IT support should be flexible. Unattended access lets IT work proactively – so everyone can stay productive.

Deploy devices individually – or mass deploy across your environment. Flag or group devices for easy access. This goes for all your Windows, Mac, and (soon) Android devices.
Deploy devices individually – or mass deploy across your environment. Flag or group devices for easy access. This goes for all your Windows, Mac, and (soon) Android devices.
Take advantage of fast, reliable one-click remote access, no matter the size your business. MSPs, internal IT, and IT admins can provide unattended support to company and user devices.
Take advantage of fast, reliable one-click remote access, no matter the size your business. MSPs, internal IT, and IT admins can provide unattended support to company and user devices.
GoTo Resolve uses a zero trust security architecture to keep all devices safe. A signature key is required before each unattended remote access session to ensure endpoints stay protected.
GoTo Resolve uses a zero trust security architecture to keep all devices safe. A signature key is required before each unattended remote access session to ensure endpoints stay protected.
When all you need is system information, GoTo Resolve's Device Quick View offers a behind-the-scenes window into the host's diagnostics, using background access in lieu of a remote session.

When all you need is system information, GoTo Resolve's Device Quick View offers a behind the scenes window into a host's system diagnostics, removing the need to start a remote session.

Try unattended access with your free GoTo Resolve trial

Whether it’s a datacenter server or a regular workstation, connect when you need to and keep everyone up and running.
IMG-Resolve-Unattended-Access-555x370_07-min-jpg

GoTo Resolve is more than just unattended access

  • ""

    Background Access

    Get more done without disrupting work. Fix problems or execute maintenance tasks, without interrupting the current user’s workflow.
    Learn More >
  • ""

    IT automation

    Free up your help desk for more valuable and rewarding work by automating routine, mundane tasks like software installation and updates.
    Learn More >
  • ""

    Security architecture

    Go beyond the basic requirements with technology built with a security-first mindset and zero trust architecture that locks out malicious actors.
    Learn More >

GoTo Resolve at-a-glance

Simplify problem-solving for both IT and employees. Receive requests, triage problems, and fix issues fast.

Explore GoTo Resolve >
  • Streamline support and respond, act, and resolve issues – all in one place.

    Streamline support

    Respond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation.
  • Maximize productivity with time-optimizing features like unattended access.

    Maximize productivity

    Time-optimizing features like unattended access and multi-session handling let agents and employees get more done.
  • Make secure IT simple and keep systems safe while business stays up and running.

    Make secure IT simple

    With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.

Start using unattended access with your free trial of GoTo Resolve.

Everyone can get more done when fixes can happen whenever, wherever.