Fix issues, even when employees aren’t there – so they can get more done when they are
From proactive updates to triaging problems, remote unattended access lets you view and control computers or servers – without an end user present.
- Install and deploy updates on off hours
- Fix an issue while the employee is offline
- Easily set up and assign company and user devices
What can you do with unattended access?
In this hybrid-work world, IT support should be flexible. Unattended access lets IT work proactively – so everyone can stay productive.
GoTo Resolve is more than just unattended access
Security architectureGo beyond the basic requirements with technology built with a security-first mindset and zero trust architecture that locks out malicious actors.
Mobile device supportProvide fast, frictionless remote technical support for virtually any mobile device running iOS, Android, or Chrome OS.
Background AccessGet more done without disrupting work. Fix problems or execute maintenance tasks, without interrupting the current user’s workflow.
GoTo Resolve at-a-glance
Simplify problem-solving for both IT and employees. Receive requests, triage problems, and fix issues fast.
Streamline supportRespond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation.
Maximize productivityTime-optimizing features like unattended access and multi-session handling let agents and employees get more done.
Make secure IT simpleWith enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.