Free

/free

Truly free device management and ticketing, with remote access and support optimized for small businesses.

Included:
3 Agents / Unlimited Endpoints

Basic

/per month, billed annually

A simple IT support platform that includes core device management, remote access & support, and ticketing.

Starting at:
1 Agent / 25 Endpoints
Save 20%
Available Add-ons:
  • Mobile / $20 per month, billed annually
  • Camera Share / $31 per month, billed annually
  • Add'l Agents / Save up to 20%
  • Add'l Endpoints / Save up to 20%

Standard

/per month, billed annually

An all-in-one IT platform with device management, remote access & advanced support, IT automation, and ticketing.

Starting at:
3 Agents / 100 Endpoints
Save 20%
Available Add-ons:
  • Mobile / $20 per month, billed annually
  • Camera Share / $31 per month, billed annually
  • Add'l Agents / Save up to 20%
  • Add'l Endpoints / Save up to 20%

Need More?

For those looking for higher volume agents and endpoints with a more customizable solution.


Free Basic Standard
Plan Support
Included Agents Up to 3 1 3
Device Quick View Endpoints Unlimited Unlimited Unlimited
Unlimited Remote Access & Managed Endpoints 3* 25 100
Remote Sessions /month/account Up to 3 Unlimited Unlimited
* Unlimited access via attended remote access sessions only.
Helpdesk
Incident Management "" "" ""
MS Teams Integration "" "" ""
Slack Integration "" "" ""
Email Ticket Submission "" "" ""
Agent Web Helpdesk Console "" "" ""
Integrated Remote Support "" "" ""
Remote Session
Remote View Unlimited Unlimited Unlimited
Pin-based (clientless) Remote Support "" "" ""
Unattended Remote Access "" "" ""
Reboot and Reconnect "" "" ""
Multi-Session Handling "" "" ""
File Transfer "" "" ""
Screen Blanking "" ""
Session Recording Enabled Configurable Configurable
Agent Screenshare ""
Session Transfer ""
Remote Monitoring & Management
Device Quick View "" "" ""
Mass Deploy with MSI "" ""
Device Grouping   "" "" ""
Terminal Access   Limited
Background File Manager   Limited
Remote Execution Limited
Account Administration
Unified GoTo Product Admin Center "" "" ""
Multi Factor Authentication "" "" ""
Active Directory Connector "" "" ""
Multi Company Support "" "" ""
Product Architecture
Zero-Trust , identity-based access control "" "" ""
TLS/AES Encryption "" "" ""
GDPR/APPA WCAG Compliance "" "" ""
Customer Support
Forum/Community Support "" "" ""
Email Support "" ""
Chat Support "" ""
24/7 Phone support "" ""
Mobile Add-On
iOS Remote View Included in
3 Session Limit
Android Remote Control Included in
3 Session Limit
Android Unattended Remote Access   Included in
3 Session Limit
Chromebook Remote View Included in
3 Session Limit
Camera Share Add-On
Zero Download for End User
Annotations
VoIP
Recordings