Plans & pricing

Pick a plan or start free today — no credit card required.

Free

Ideal For: Those just getting started with ticketing and occasional remote support.

 
Included:
  • Up to 3 agents
  • 3 devices
  • 3 Remote Sessions / Month
  • Device Quick View
  • Remote View Sessions

Basic

Ideal For: Teams with a focus on ad-hoc remote sessions and ticketing.

Starting at...
per month, billed annually
Save 20%
Included:
  • 1 agent included (unlimited agent add-ons)
  • 25 devices included (unlimited device add-ons)
  • Unlimited Remote Sessions
  • Device Quick View
  • Remote View Sessions
  • Unlimited access & management of all devices
  • Unlimited desktop ad-hoc remote support
  • Device Mass Deploy
  • Mobile Device Support Add-on
  • Camera Share Add-on
  • Live Customer Support
Available Add-ons:
  • Mobile / $20 per month, billed annually
  • Camera Share / $31 per month, billed annually
  • Add'l Agents / Save up to 20%
  • Add'l Endpoints / Save up to 20%

Standard

Ideal For: Growing teams that need versatile remote access and device management.

Starting at...
per month, billed annually
Save 20%
Included:
  • 3 agents included (unlimited agent add-ons)
  • 100 devices included (unlimited device add-ons)
  • Unlimited Remote Sessions
  • Device Quick View
  • Remote View Sessions
  • Unlimited access & management of all devices
  • Unlimited desktop ad-hoc remote support
  • Device Mass Deploy
  • Mobile Device Support Add-on
  • Camera Share Add-on
  • Live Customer Support
  • Multi-Agent Collaboration
  • Agent Screenshare
  • Session Transfer
  • Remote Execution
Available Add-ons:
  • Mobile / $20 per month, billed annually
  • Camera Share / $31 per month, billed annually
  • Add'l Agents / Save up to 20%
  • Add'l Endpoints / Save up to 20%

Need More?

For those looking for higher volume agents and endpoints with a more customizable solution.


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    GoTo Resolve for MSPs

    Scale your business. Securely support your customers. GoTo Resolve's all-in-one remote IT management software is built for managed service providers as an affordable solution for best-ever client support.
    Learn More >
Free Basic Standard
Plan Support
Included Preferred Remote Acccess & Managed Devices 3* 25 100
Standard Quick View Devices Unlimited Unlimited Unlimited
Remote Sessions /month/account Up to 3 Unlimited Unlimited
* Unlimited access via attended remote access sessions only.
Remote Session Types
Device Quick View Unlimited Unlimited Unlimited
Remote View Unlimited Unlimited Unlimited
PIN-based (Clientless) Remote Support Included in
3 Session Limit
Unlimited Unlimited
Unattended Remote Access Included in
3 Session Limit
Unlimited Unlimited
Mobile Support Included in
3 Session Limit
add-on add-on
Camera Share Support Included in
3 Session Limit
add-on add-on
Helpdesk
Incident Management "" "" ""
MS Teams Integration "" "" ""
Slack Integration "" "" ""
Email Ticket Submission "" "" ""
Agent Web Helpdesk Console "" "" ""
Integrated Remote Support "" "" ""
Remote Session
Reboot and Reconnect "" "" ""
Multi-Session Handling "" "" ""
File Transfer "" "" ""
Session Recording Always On
Screen Blanking "" ""
Agent Screenshare ""
Session Transfer ""
Multi-Agent Collaboration ""
Remote Monitoring & Management (Preferred Devices Only)
Terminal Access
Background File Manager
Remote Execution
Alerting Coming Soon
Patch Management Coming Soon
Antivirus Management Coming Soon
Antivirus Software Coming soon add-on add-on
Account Administration
Mass Deploy Devices "" ""
Website PIN Entry page integration Includes GoTo Branding Includes GoTo Branding GoTo Branding removed
Unified GoTo Product Admin Center "" "" ""
Multi-Factor Authentication "" "" ""
Active Directory Connector "" "" ""
Multi-Company Support "" "" ""
Customer Support
Support Center "" "" ""
Community Support "" "" ""
Live Email/Chat/Phone Customer Support "" ""
Mobile Add-On
iOS Remote View
Android Remote Control
Android Unattended Remote Access
Chromebook Remote View
Camera Share Add-On
Zero Download for End User
Annotations
VoIP Audio
Recordings

Frequently asked questions

GoTo Resolve offers three plans: Free, Basic, and Standard– each with different features and pricing based on your business’ needs such as the number of agents and number of devices being supported. Our most popular option is GoTo Resolve Standard, which includes unlimited remote sessions and ticketing, 3 agents and 100 devices along with our innovative Remote Execution feature. If you have a higher volume of agents and devices, you can choose to add on or contact our sales team for additional plan options.
When you purchase a monthly or annual GoTo Resolve plan, you get:
  • Full features and functionality aligned to the tier purchases for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoTo Resolve Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
Sign up for a free 14-day trial of GoTo Resolve and you will be able to use GoTo Resolve Standard tier, its mobile device support, and camera share support capabilities during the trial. We will notify you before your trial expires and you can decide to subscribe to a paid plan or let your trial expire into our Free plan.
Yes! Contact us to learn how GoTo Resolve is designed to make IT support easy no matter the company size. Learn about our different pricing options.  
Contact our in-house Global Customer Support.
Yes, you can make changes to your plan online at any time. Log in to your account at admin.goto.com, then click the Upgrade or Add Licenses buttons. You can also contact Global Customer Support to make any adjustments to your account.
We are required to collect any tax required by local laws, such as VAT (Value Added Tax) for all European Union countries and from all customers with UK billing addresses. Many U.S. states require sales tax as well.