Plans & pricing

Pick a plan or start free today — no credit card required.

Free

Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.

 
 
 



Included:
  • Up to 3 agents
  • Up to 5 Pro devices
  • Unlimited Lite devices
  • Device Quick View
  • Terminal Access
  • Background File Manager
  • Custom Device Monitoring
  • Unattended Remote Access (Pro Devices Only)
Available Add-ons:
  • Mobile / $20 per month, billed annually
  • Camera Share / $31 per month, billed annually
  • Add'l Agents / Save up to 20%
  • Add'l Endpoints / Save up to 20%

Basic

Ideal For: Teams with a focus on ad-hoc remote sessions and ticketing.

Starting at...
/per month, billed annually
Save 20%
Included:
  • 1 agent included (unlimited agent add-ons)
  • 25 Pro devices included (unlimited device add-ons)
  • Unlimited Lite Devices
  • Device Quick View
  • Terminal Access
  • Background File Manager
  • No Custom Device Monitoring
  • Unattended Remote Access (Pro Devices Only)
  • Unlimited Instant Remote Support
  • Helpdesk Ticketing
  • Device Mass Deploy
  • Mobile Device Support Add-on
  • Camera Share Add-on
  • Live Customer Support
Available Add-ons:
  • Mobile / $20 per month, billed annually
  • Camera Share / $31 per month, billed annually
  • Add'l Agents / Save up to 20%
  • Add'l Endpoints / Save up to 20%

Standard

Ideal For: Growing teams that need versatile remote access and device management.

Starting at...
/per month, billed annually
Save 20%
Included:
  • 3 agents included (unlimited agent add-ons)
  • 100 Pro devices included (unlimited device add-ons)
  • Unlimited Lite Devices
  • Device Quick View
  • Terminal Access
  • Background File Manager
  • Custom Device Monitoring
  • Unattended Remote Access (Pro Devices Only)
  • Unlimited Instant Remote Support
  • Helpdesk Ticketing
  • Device Mass Deploy
  • Mobile Device Support Add-on
  • Camera Share Add-on
  • Live Customer Support
  • Agent Screenshare
  • Session Transfer
  • Multi-Agent Collaboration
  • Remote Execution (Pro Devices Only)
  • Antivirus Management (Pro Devices Only)
Available Add-ons:
  • Mobile / $20 per month, billed annually
  • Camera Share / $31 per month, billed annually
  • Add'l Agents / Save up to 20%
  • Add'l Endpoints / Save up to 20%

Premium

Ideal For: Teams wanting to deploy true RMM and move towards proactive IT management and support.

 
 
 



Included:
  • 5 agents included (unlimited agent add-ons)
  • 200 Pro devices included (unlimited device add-ons)
  • Unlimited Lite Devices
  • Device Quick View
  • Terminal Access
  • Background File Manager
  • Custom Device Monitoring
  • Unattended Remote Access (Pro Devices Only)
  • Unlimited Instant Remote Support
  • Helpdesk Ticketing
  • Device Mass Deploy
  • Mobile Device Support Add-on
  • Camera Share Add-on
  • Live Customer Support
  • Agent Screenshare
  • Session Transfer
  • Multi-Agent Collaboration
  • Remote Execution (Pro Devices Only)
  • Antivirus Management (Pro Devices Only)
  • Windows Updates (Pro Devices Only)
Available Add-ons:
  • Mobile / $20 per month, billed annually
  • Camera Share / $31 per month, billed annually
  • Add'l Agents / Save up to 20%
  • Add'l Endpoints / Save up to 20%
  • GoTo Resolve for MSPs

    Scale your business. Securely support your customers. GoTo Resolve's all-in-one remote IT management software is built for managed service providers as an affordable solution for best-ever client support.
    Learn More >
Free Basic Standard Premium
Plan Support
Agents Included 3 1 3 5
Pro Devices (Remote Access & Management) Included 5 25 100 200
Lite Devices (Background Access) Included Unlimited Unlimited Unlimited Unlimited
Remote Monitoring & Management
Device Quick View
Terminal Access
Background File Manager
Alerting
Remote Execution Pro Devices Only
Antivirus Management Pro Devices Only
Windows Updates Pro Devices Only
Endpoint Protection Software Coming Soon add-on add-on add-on
Remote Session
Unattended Remote Access Pro Devices Only
Unlimited Instant (clientless) Remote Support
Reboot and Reconnect
Multi-Session Handling
File Transfer
Session Recording Always On
Screen Blanking
Agent Screenshare
Session Transfer
Multi-Agent Collaboration
Mobile Support add-on add-on add-on
Camera Share Support add-on add-on add-on
Helpdesk
Incident Management
MS Teams Integration
Slack Integration
Email Ticket Submission
Agent Web Helpdesk Console
Integrated Remote Support
Account Administration
Mass Deploy Devices
Website PIN Entry page integration Includes GoTo Branding Includes GoTo Branding GoTo Branding removed GoTo Branding removed
Unified GoTo Product Admin Center
Multi-Factor Authentication
Active Directory Connector
Multi-Company Support
Customer Support
Support Center
Community Support
Live Email/Chat/Phone Customer Support
Mobile Add-On
iOS Remote View
Android Remote Control
Android Unattended Remote Access
Chromebook Remote View
Camera Share Add-On
Zero Download for End User
Annotations
VoIP Audio
Recordings

Frequently asked questions

GoTo Resolve offers three plans: Free, Basic, and Standard– each with different features and pricing based on your business’ needs such as the number of agents and number of devices being supported. Our most popular option is GoTo Resolve Standard, which includes unlimited remote sessions and ticketing, 3 agents and 100 devices along with our innovative Remote Execution feature. If you have a higher volume of agents and devices, you can choose to add on or contact our sales team for additional plan options.
When you purchase a monthly or annual GoTo Resolve plan, you get:
  • Full features and functionality aligned to the tier purchases for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoTo Resolve Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
Sign up for a free 14-day trial of GoTo Resolve and you will be able to use GoTo Resolve Standard tier, its mobile device support, and camera share support capabilities during the trial. We will notify you before your trial expires and you can decide to subscribe to a paid plan or let your trial expire into our Free plan.
Yes! Contact us to learn how GoTo Resolve is designed to make IT support easy no matter the company size. Learn about our different pricing options.  
Contact our in-house Global Customer Support.
Yes, you can make changes to your plan online at any time. Log in to your account at admin.goto.com, then click the Upgrade or Add Licenses buttons. You can also contact Global Customer Support to make any adjustments to your account.
We are required to collect any tax required by local laws, such as VAT (Value Added Tax) for all European Union countries and from all customers with UK billing addresses. Many U.S. states require sales tax as well.