GoTo Connect for Healthcare 

Revolutionize your healthcare communications with an AI-powered, all-in-one solution that keeps patients, providers, and caregivers connected. 
GoTo Connect is an all-in-one platform designed for healthcare communication, offering seamless virtual appointments, AI-powered insights, and tools to improve patient care.

Trusted by leading healthcare providers

  • Tenet Health logo.
  • Southeastern Idaho Public Health logo.
  • Jefferson Healthcare logo.
  • ARSA Healthcare logo.
Revolutionize patient communication & care
Empower your healthcare organization with an all-in-one, AI-powered communications platform that make patient communication seamless and secure.
A doctor follows up and provides medical advice to her patient using a VoIP phone system.
Integrated care—anywhere, anytime
Deliver exceptional care with secure, multi-channel communication—phone, video, SMS, and more.
A medical office manager discussing with a healthcare provider, utilizing GoTo Connect integrated with health records.
Seamless care staff collaboration
Enhance team efficiency with tailored communication tools: integrated messaging, call transfers, health record integration, and more.
A doctor provides always-on virtual medical care while ensuring secure patient communication.
Security, reliability, and 24/7 support
Trust our award-winning, HIPAA-compatible platform with 99.999% uptime to keep your care communications running smoothly.
Everything your healthcare practice needs to deliver exceptional care
A chat interface highlighting seamless communication between a healthcare provider and patient using a modern, cloud-based phone system across multiple channels.
Modernize communications 
Modernize care with secure telehealth, voice calls, and a scalable, cloud-based communication system for healthcare organizations. 
Screenshot of GoTo Connect CX showcasing call routing features that empower healthcare administrators to streamline hospital operations and enhance patient communication.
Improve the customer experience
Engage patients across channels and use AI-powered tools to streamline operations and enhance self-service for admin. 
Contact center dashboard providing healthcare providers with actionable insights to improve productivity and streamline communication.
Elevate team performance
Enhance staff productivity with GoTo Connect through quick response times, data access, and integrations to popular healthcare systems.
Built for every department
Seamlessly integrate with industry-leading tools
GoTo Connect securely integrates with popular healthcare platforms to simplify how organizations connect, engage, and build relationships. 
Solutionreach logo.
Solutionreach
Improve the healthcare experience for providers and their patients.
Curve Dental logo.
Curve Dental
Fully integrate your dental practice CRM with your phone system using Curve Hero with GoTo Connect. Streamline your daily office work and focus more on your patients.
Calendly logo.
Calendly
Generate and add GoToMeeting details for each new meeting scheduled in Calendly. Schedule external meetings professionally, quickly and effortlessly.
Google logo.
Google
Sign in easily using Google Single-Sign-On and initiate calls using Click-to-call in Chrome.
Slack logo.
Slack
Integrate GoTo Connect with Slack. Manage voicemail, click to call, log in and out of call queues, see which agents are servicing specific queues, and create queue groups for bulk actions.
Microsoft Teams logo.
Microsoft Teams
A better, more simple meeting experience so you get more done fast without leaving Microsoft Teams.

Why health facilities choose GoTo Connect

"Our ability to connect with patients quickly through different modes of communication—whether that’s a text message or a phone call—improved vastly when we switched to GoTo."
Katheryn D'Onofrio
Healthcare Service Line Director, ARSA
Advanced Reconstructive Surgery Alliance logo.

Trusted compliance with leading data privacy and security practices

Badges of AICPA SOC 2, AICPA SOC 3, BSI C5, Privacy Shield Framework and TRUSTe Verified Privacy certifications highlighting compliant security measures.
Communication features built for exceptional patient experiences 
Voice, Video, Chat
Streamline communication into one system — call, text, and fax from the same number.
Attendant Console
Easily handle incoming calls, call routing, and transfers in one consolidated hub.
Unified Admin
Streamline management with all your communications settings in one place.
Integrations
Connect your preferred CRM and EMR tools seamlessly.
Virtual Fax
Send and receive faxes online without a machine or separate phone line.
Mobile App
Use the top-rated GoTo app to make calls and meetings on mobile, desktop, or web.
Reporting & Call Recording
Train team members and resolve disputes with comprehensive call recordings.
SMS Node for Dial Plans
Send automated text responses and app download links to callers.
Campaign Registration & 10DLC
Register in the GoTo Admin Portal to ensure compliance (10DLC).
Call Source Tracking
Track source of incoming calls through our partners to measure ROI.
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Partner ROI Reports
Access partner ROI reports to demonstrate value and ROI.
Mobile App Attribution
Track all activity in your CRM and ensure mobile adoption.

See all our features

Download our datasheet to see how GoTo Connect helps healthcare providers enhance communication and streamline patient care.

FAQs 
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Healthcare communication software done right
Join countless healthcare providers using GoTo Connect to simplify their workflows, enhance patient experiences, and ensure secure communication.