LogMeIn Resolve is more than just help desk software
Learn more about LogMeIn Resolve features like:
Simplify your help desk with LogMeIn Resolve
Experience a helpdesk solution that works for you – not against you –with LogMeIn Resolve’s modern approach to ticketing and issue resolution.
No commitments. No credit card required.
Create a simpler help desk for everyone, from ticket creation to problem resolution.
With LogMeIn Resolve, agents and end users can come together in a single, modern, flexible help desk tool. Now, ticket submission can be as simple as sending a message in Microsoft Teams, and checking the status of any tickets – from IT to HR – can happen in one intuitive portal.
Agents can work smarter and faster too, using a centralized view of their tickets – from practically any device, and any location.
LogMeIn Resolve’s help desk software lets you:
Provide flexibility for IT agents and end users
Give help desk agents and end users options to seek and offer help quickly and more effectively. LogMeIn Resolve’s flexible help desk ticketing offers multiple ways of working to suit what’s best for your teams, including:
- Conversational ticketing (via Microsoft Teams integration).
- Traditional ticketing through email or end user portal.
- Multiple connection methods for agents (browser, mobile app, desktop app).
- A central place for both agents and end users to see and manage their tickets.
Offer Flexibility
Provide flexibility for IT agents and end users
Give help desk agents and end users options to seek and offer help quickly and more effectively. LogMeIn Resolve’s flexible help desk ticketing offers multiple ways of working to suit what’s best for your teams, including:
- Conversational ticketing (via Microsoft Teams integration).
- Traditional ticketing through email or end user portal.
- Multiple connection methods for agents (browser, mobile app, desktop app).
- A central place for both agents and end users to see and manage their tickets.
Simplify Collaboration
Create Multiple Help Desks
Easily Generate Reports
Frequently Asked Questions
What does a help desk do?
What’s the difference between a helpdesk and IT support?
Is ticketing just for IT teams?
What is a helpdesk ticketing system?
What is LogMeIn Resolve’s IT ticketing process?