GoTo Resolve vs TeamViewer
Unlike TeamViewer, GoTo Resolve offers ultra-secure IT support with SSO and ticketing included – as well as built-in Remote Monitoring and Management.
See how GoTo Resolve beats TeamViewer
Zero Trust Security Architecture
Unlike the security risks associated with TeamViewer’s reusable ID and password login method1 – GoTo Resolve offers the industry’s first zero trust identity-based access control tool, mitigating risk with unique session codes and a simple run-only applet.
Built-in RMM functionality
GoTo Resolve’s built-in lightweight Remote Monitoring and Management (RMM) tools allow you to complete essential tasks like pulling system diagnostics, automating repetitive tasks, and installing software – without scripting knowledge. TeamViewer can’t match it.
Included helpdesk ticketing
Without built-in ticketing, TeamViewer users rely on integrations, which add costs. GoTo Resolve’s easy-to-use, any-device ticketing solution is built right in. Conversational Ticketing brings helpdesk functionality onto MS Teams or Slack, and also works with traditional ticketing.
A few reasons to think twice about TeamViewer
Customers report that TeamViewer’s prices turn out to be drastically higher than they thought once necessary features like integrations, event logging, or SSO get factored in.2 GoTo Resolve remains the best TeamViewer alternative with simple and upfront pricing so you can make the best decisions for your budget.
Over the years, IT pros have moved away from TeamViewer. With the FBI issuing a warning3 about using TeamViewer, and the company’s delay in revealing a data breach,4 it’s no wonder IT pros choose GoTo’s zero trust security architecture and spotless security reputation.
TeamViewer only covers one element of IT support, leaving companies scrambling to meet all their needs, and dealing with more invoices, more vectors for vulnerabilities, and more trainings. GoTo Resolve remains the best free TeamViewer alternative by offering a complete solution on a simple, streamlined platform.
See why IT pros pick GoTo Resolve
- Zero trust security architecture
- SSO & MFA
- Seamless integrations
- Plus, NEW features added all the time!
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