Make admin easier than ever
The GoTo Admin console makes managing multiple processes simpler than ever – and keeps it all in one place. Use it to:
- Streamline user management Add users and create user groups seamlessly.
- Manage user access Make logins simple with Single Sign-On (SSO).
- Configure account security Use Two-Factor Authentication to keep systems secure.
- Set up help desk channels Make it easy for end users and agents to communicate.
- Create and run reports Easily track activity and user status.
What can you do with GoTo Admin?
Say goodbye to long, complicated setup processes and task management with our intuitive, secure approach to remote account administration.
- Add users and user groups, all in one place, in just seconds.
- Customize agent level permissions at individual and group levels.
- Grant access to Remote Support, Helpdesk, Mobile Support, and Camera Share functions.
- Manage user setup across your environment by analyzing user activity and status reporting.
GoTo Resolve is more than just an admin console
Advanced features and capabilities make more possible for remote and in-house teams.
Help desk reportingDig into the details of support activity: From remote session data to ticketing metrics – see how your service measures up.
Mobile device supportProvide fast, frictionless remote technical support for virtually any mobile device running iOS, Android, or Chrome OS.
IT automationFree up your help desk for more valuable and rewarding work by automating routine, mundane tasks like software installation and updates.
GoTo Resolve at-a-glance
Simplify problem-solving for both IT and employees. Receive requests, triage problems, and fix issues fast.
Streamline supportRespond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation.
Maximize productivityTime-optimizing features like unattended access and multi-session handling let agents and employees get more done.
Make secure IT simpleWith enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.