Help them work their way with mobile device support

Provide fast, frictionless remote technical support for virtually any iOS, Android, or Chrome OS device.

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Remote support for every device

With the increasing number of tools employees use for work, keep them all up and running with LogMeIn Resolve.

Remotely view and control devices running Android 6+ to seamlessly perform tasks and resolve issues.
By leveraging the iOS Broadcast feature, agents can remotely view any iPhone or iPad running iOS 11+ for fast, easy support.
Agents can engage in Chromebook support sessions to remotely view employee issues.

With remote support for every device, you’ll keep all the tools that employees use up and running.

What can you do with mobile device support?

Now agents can easily troubleshoot employee Chromebooks, iOS, and Android devices.

Session invitation

There are multiple ways to join a session including SMS, PIN, link, or email. Session invites take them directly into the support session, without the need to re-enter a session code.

Session invites take users directly into the support session, without the need to re-enter a session code.

Mobile chat

Session transfer

Session recording

Available for iOS and Android

Download the LogMeIn Resolve Agent mobile app

Access managed devices, launch a remote session, and view live performance data (and more) all from a mobile device. With the LogMeIn Resolve Agent mobile app, support agents have the flexibility to deliver instant IT support at any time and from anywhere.

Download the App (iOS)

Download the App (Android)

LogMeIn Resolve is more than just mobile device support

Advanced features and capabilities make more possible for remote and in-house teams.

Background Access

Get more done without disrupting work. Fix problems or execute maintenance tasks, without interrupting the current user’s workflow.

Unattended access

Work on any machine, even without the end user present. Remote unattended access helps keep everyone up and running.

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Agent collaboration

Don’t leave customers on wait on hold while agents hunt down answers. Bring senior problem solvers into a session or seamlessly hand off calls for expert assistance.

See what customers love about LogMeIn Resolve

LogMeIn Resolve at-a-glance

Simplify problem-solving for both IT and employees. Receive requests, triage problems, and fix issues fast.

Explore LogMeIn Resolve >

Streamline support

Respond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation.

Maximize productivity

Time-optimizing features like unattended access and multi-session handling let agents and employees get more done.

Make secure IT simple

With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.

FAQs

Does LogMeIn Resolve offer camera sharing remote support for iOS and Android?

Does LogMeIn Resolve’s mobile device support have advanced security features?

What is the difference between MDM and mobile device support?

Start using mobile device support with your free LogMeIn Resolve account

Provide world-class remote support for their mobile devices – so they can work at home or on the go

Start for Free

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