2023 IT Priorities Report
See how small and mid-sized businesses are adapting and growing in 2023.
We asked 1,000+ SMB decision makers what’s top of mind right now. Here’s what we learned.
are focused on consolidating vendors
aim to reduce the burden on IT
are supporting hybrid work
A closer look
See what SMBs of different sizes are prioritizing right now.
For small businesses, productivity and customer experience are top of mind
Customer experience is a priority for many businesses with 1–50 employees right now – with 47% increasing their spending on customer experience tech. A majority (87%) are also supporting in-office and hybrid work models to boost productivity.
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Step inside the mind of SMB buyers
Get our infographic on the latest in IT buying and:
- Dive deep into the trends
- See how your peers are spending
- Take your business to new heights