We make business communications easy and intuitive
With calls, meetings, and messaging unified on one platform, you can get more work done — from anywhere, on any device.
Easy setup and configuration
Getting your system up and running is as simple as ordering lunch. Quickly configure all of your call routing in a visual editor.
Calls from anywhere
GoToConnect works where you do. Easily switch between your desk phone, desktop app, or our mobile app to stay connected.
Get HD video conferencing included with every license. Plus, consolidate the list of communication tools you use with one simple application.
Streamline workflows with Support Center
Increase agent efficiency and provide better customer experiences
- Easy IT configuration.
- Agent effectiveness dashboard with real time analytics.
- Whisper, listen, and barge mode plus agents can stop taking calls with Queue Pause.
- Supervisor access to Total Talk Time by Agent, Transfer Reports, and Agent Availability reports.
- Support for 7 currencies and 8 languages.
Quality and security you can trust
Count on crystal clear audio and high quality video, thanks to a highly reliable distributed cloud architecture. Not to mention, your conversations and confidential data will always remain safe and secure. GoToConnect features call encryption, meeting lock with password protection, and adheres to the latest security standards like SOC 2 Type II and GDPR.
Integrated for better workflows and interactions
GoToConnect integrates with the systems of record you depend on to make it easier for employees to make and record calls, as well as personalize your customer interactions.
All the features you’d expect
GoToConnect comes packed with over 100 features across cloud VoIP and web, audio and video conferencing.
- Cloud PBX
- Custom hold music
- Dial plan editor
- International calling
- Call routing
- Caller ID
- Do Not Disturb
- Find Me/Follow Me
- Advanced ring strategies
- Pre-call announcement
- Unlimited call queues
- Wait time announcement
- 250 meeting participants
- Up to 25 HD video feeds
- One-click screen sharing
- Personal meeting rooms
See how top businesses use GoToConnect
A safe, engaging learning environment: from on site or remotely
- Jump from office to home, from call or chat to video meeting, and from one device to another.
- Troubleshoot problems before they arise with advanced admin dashboards and analytics.
- Reduce costs for travel, training, operations, and hardware/software.
Greater quality of care from anywhere
- Keep essential staff onsite while allowing all others to work remotely.
- Never miss a call. Auto attendants route patients to the right person without bogging down staff.
- Integrate GoToConnect with your medical system of record to see relevant patient information for all incoming calls in real-time.
Unlock greater efficiency for your entire dealership
- Use GoToConnect Mobile to answer calls, send SMS/MMS texts, and prevent agents from taking contacts with them.
- Provide virtual vehicle tours using video conferencing.
- Integrate GoToConenct with your dealership CRM like DealerSocket and Purple Cloud for automated call tracking and personalized customer interactions.
Stop billable leakage and stay connected to clients
- Log every client call automatically for more accurate activity tracking.
- Allow attorneys to work from anywhere with desktop and mobile applications for calls and video conferencing.
- Integrate GoToConnect with Clio to automate activity tracking and billing.
Get more efficient and mitigate fiduciary responsibilities
- Call recordings, automated call logs, and video transcripts make it easy to document each client communication.
- Integrate GoToConnect with wealth managements systems to see relevant client information so you can treat each client like a VIP.
- Save time and travel while supporting remote work with desktop and mobile applications for all your communications.
Save up to 50% when you bundle our products. Get all the communication tools you need, but nothing you don't.
2020 Top 20 Award for Call Center Software
We live in LA, there might be an earthquake tomorrow. We needed a system that could work from anywhere. That’s what GoToConnect brought to Para Los Niños.Geovanni Rivas
Head of IT, Technology and Communications, Para Los Niños
2020 Top Rated Award in VoIP Providers
Their excellent USA-based tech support helped get me up and running in no time flat. Their service in both areas (support and actual uptime) has never let us down.Michael W.
Small business (10-50 employees)
Leader in G2's Summer 2020 Grid Report for VoIP Providers
Once they discovered the enhanced functionality of a software-based phone, they reported they won’t need a traditional, hardware-based phone – they’re sticking with GoToConnect.Felix Windt
Assistant Director, Network Services, IT and Consulting, Dartmouth College
Preconfigured and ready to use, if you need them
Need VoIP phones? We’ve got you covered.