What is a hosted VoIP phone service?
With a hosted VoIP phone service, businesses and their employees can place VoIP calls from any regular phone or mobile device. Newer hosted VoIP services also offer all the capabilities of a business phone system through desktop and web apps, allowing teams to answer and manage calls from anywhere they may work.
The development of VoIP has dramatically changed how businesses communicate by taking the place of traditional circuits. Hosted VoIP phone systems promise to make an even greater impact.
The advantages of hosted VoIP for businesses
The benefits of hosted VoIP make it a clear choice for business owners and IT admins.
Cut communication costs
Traditional telephony services and even on-premise VoIP demand upfront investment and regular maintenance. Hosted VoIP solutions, on the other hand, let you pay as you go with consistent, low-cost rates that won’t break your budget.
Scale up with ease
As your business grows, a hosted VoIP phone system can easily keep pace. Since hosted VoIP runs in the cloud, you can add extensions or direct numbers in just a few clicks right from your own desktop.
Simplify IT management
Although your IT team may be up to the challenge of managing an on-premise phone system, their time is better suited elsewhere. Choosing hosted VoIP means the hosted VoIP provider will take care of infrastructure upgrades and maintenance for you.
Empower employee mobility
While hosted VoIP works perfectly on desk phones, it works just as well on the go, thanks to purpose-built apps for laptops and mobile devices. Remote employees and mobile workers have full access to their calls and messages outside the office.
Why choose GoToConnect?
AffordableFor one all-inclusive price, GoToConnect offers over 100 hosted VoIP features to help businesses communicate more effectively. We don't nickel and dime – you get all the power of the GoToConnect hosted VoIP phone system for a single cost.
ReliableOur VoIP service is among the best reviewed and highest rated. And with a history of 99.99% uptime for VoIP, GoToConnect is as dependable as they come. GoToConnect is also backed by LogMeIn, one of the world’s top 10 public SaaS companies.
ScalableWith GoToConnect, you have a single pane of glass to make changes to your VoIP phone system on the fly. Our management portal also gives you the insights and analytics to see how your employees are communicating and collaborating.
Visual editor for call flows
Custom schedules and greetings
Sequence-based call routing
Voicemail to email
All the hosted VoIP features you could ask for
All employees can answer a call, place it on hold and have someone else pick it up.
When one or more lines are busy, calls roll over to the next available line.
Create however many extensions that your organization requires.
Lines for Each Device
Once created, assign each new extension to the device you choose.
Visual Dial Plan Editor
Easily map out each new extension so it automatically rolls over to the next line.
Collaborate face to face in HD video with online meetings powered by GoToMeeting.
All services are hosted in the cloud, reducing cost and enhancing redundancy.
Avoid parking calls and provide customers with a smooth, professional experience.
Hosted VoIP Frequently Asked Questions
A software-based VoIP phone, called a softphone, is an app on your desktop or mobile device. The UI often resembles a regular handset, but modern versions streamline the experience. VoIP softphones offer all the same features, including call transfer, call conferencing and voicemail.