A VoIP Phone System for the Modern Workforce
What is a hosted VoIP phone system?
With a hosted VoIP phone system, businesses and their employees can place VoIP calls from any regular phone or mobile device. Newer hosted VoIP services also offer all the capabilities of a business phone system through desktop and web apps, allowing teams to answer and manage calls from anywhere they may work.
The development of VoIP has dramatically changed how businesses communicate by taking the place of traditional circuits. Hosted VoIP phone systems promise to make an even greater impact.
The advantages of hosted VoIP for businesses
The benefits of hosted VoIP make it a clear choice for business owners and IT admins.
Cut communication costs
Traditional telephony services and even on-premise VoIP demand upfront investment and regular maintenance. Hosted VoIP solutions, on the other hand, let you pay as you go with consistent, low-cost rates that won’t break your budget.
Scale up with ease
As your business grows, a hosted VoIP phone system can easily keep pace. Since hosted VoIP runs in the cloud, you can add extensions or direct numbers in just a few clicks right from your own desktop.
Simplify IT management
Although your IT team may be up to the challenge of managing an on-premise phone system, their time is better suited elsewhere. Choosing hosted VoIP means the hosted VoIP provider will take care of infrastructure upgrades and maintenance for you.
Empower employee mobility
While hosted VoIP works perfectly on desk phones, it works just as well on the go, thanks to purpose-built apps for laptops and mobile devices. Remote employees and mobile workers have full access to their calls and messages outside the office.
Why choose GoToConnect?
Visual editor for call flows
Custom schedules and greetings
Sequence-based call routing
Voicemail to email
All the hosted VoIP features you could ask for
All employees can answer a call, place it on hold and have someone else pick it up.
When one or more lines are busy, calls roll over to the next available line.
Avoid parking calls and provide customers with a smooth, professional experience.
Create however many extensions that your organization requires.
Lines for Each Device
Once created, assign each new extension to the device you choose.
Visual Dial Plan Editor
Easily map out each new extension so it automatically rolls over to the next line.
Collaborate face to face in HD video with online meetings powered by GoToMeeting.
All services are hosted in the cloud, reducing cost and enhancing redundancy.
Hosted VoIP Frequently Asked Questions
- What is VoIP?
VoIP stands for Voice over Internet Protocol, which is a fancy way of saying web calls. VoIP technology transmits your voice as digital data packets online, while regular phones use analog signals along the Public Switched Telephone Network (PSTN). Outside of how it’s transmitted, VoIP does everything an old landline would do, plus a whole lot more.
- What is the cost of a hosted VoIP phone system?
Compared to phone plans from your traditional telecom, VoIP systems are much more affordable, especially when you choose a hosted VoIP provider. GoToConnect offers everything you’ll need for business VoIP for one low, monthly per-seat price. Plans start at $19.95, with custom pricing available for large numbers of users. Learn more
- Why choose hosted VoIP vs. on-premise VoIP?
Hosted VoIP means fewer devices to manage and costs to pay. Since your phone system lives in the cloud, managed by your hosted VoIP provider, there’s no physical hardware your business must purchase to get up and running. This will save you money on maintenance and upgrade expenses, as well as make your VoIP system scalable and more cost-effective than on-premise VoIP.
- What types of VoIP phones are there?
VoIP phones are either hardware-based or software-based. A hardware-based VoIP phone, also called an IP phone, is just like a traditional phone with a touchpad, speakerphone button, caller ID display, etc.
A software-based VoIP phone, called a softphone, is an app on your desktop or mobile device. The UI often resembles a regular handset, but modern versions streamline the experience. VoIP softphones offer all the same features, including call transfer, call conferencing and voicemail.
- What should I look for in a business VoIP phone system?
The best VoIP systems offer voice, video and more in one streamlined, easy-to-use service. You’ll want a system that integrates communication channels like voicemail, chat, fax and video conferencing without asking you to pay extra. For businesses, integrations with your customer relationship management (CRM) software and other productivity tools can make a big difference as well.