What is GoToConnect Cloud?
GoToConnect is powered by the Jive Cloud, a true cloud-based platform built on open industry standards. The Jive Cloud architecture has been purpose-built to deliver the most scalable, secure, extensible and reliable hosted communications services available.
A true cloud-based platform built on open industry standards
GoToConnect is the most scalable, secure and reliable hosted communications solution available.
Multi-tenant Platform
GoToConnect is a multi-tenant platform and was born in the Cloud, with no legacy or on-premises distractions. Unlike many UCaaS competitors, GoToConnect has not taken an existing, single-tenant application and simply virtualized it on a server in a datacenter. GoToConnect is completely multi-tenant, with the exact same system running a 14,000 user enterprise municipal installation as a 10 user commercial SMB client.
Intelligent Routing
GoToConnect employs intelligent routing provides real-time communications to hundreds of thousands of users simultaneously. With over 5,000 dedicated nodes, GoToConnect constantly monitors Internet traffic, report usage statistics, and identify macro-level transit issues. The network then automatically adjusts to provide the cleanest routes with the lowest latency, jitter and packet-loss to the customer premises. GoToConnect also cross connects with most major ISPs covering the majority of the population in North America.
Feature-Rich Tools
GoToConnect comes packed with over 100 features like Business Continuity, which extends cloud functionality by providing local survivability, media release, and emergency dialing services even in the event of a catastrophic WAN outage.
Seamless Integrations
True unified communication and collaboration happens when users have all the context the need. GoToConnect’s API architecture integrates with major SaaS vendor applications directly, and allows customers and partners to integrate GoToConnect with their line-of-business applications.
Robust Security
Each service is protected with multiple layers of authentication, security measures and virtual firewalls, delivering logical, granular internal protection. Calls are encrypted whether on the IP handset, mobile app, or browser app.
Reliable Communication Starts Here
GoToConnect’s cloud solution provides over 99.995% platform uptime with reliable, industry-leading features including:
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Real-time Reports
GoToConnect actively tracks thousands of platform metrics and offers intelligent, scalable, and powerful cloud contact center solutions and real-time analytics to businesses of all sizes.
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Bandwidth Aggregation
GoToConnect’s SD-WAN options gives you the power to prioritize bandwidth and for the most critical applications like voice and meetings and access to cloud business applications for all of your locations using less-expensive broadband connections.
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Outage Protection
GoToConnect’s server-based application preserves essential functions like extension dialing, intercom, emergency 911 dialing, and local survivability during an Internet outage. It also offers system monitoring and dedicated project management.
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Proactive Alerts
GoToConnect delivers a unique array of services, including proactive system monitoring and alerts, dedicated project management during implementation, and priority support.