What is cloud PBX?
Cloud PBX phone systems, sometimes called virtual PBX or hosted PBX phone systems, remove the initial investment in PBX equipment and the ongoing expense of maintenance. This enables businesses of any size to offer internal and external calling without the high costs, including handling incoming calls and providing call forwarding capability. And, since cloud PBX systems are online services, you can realize the immediate advantage of newer features like video conferencing, paging, call recording and messaging for your phone number.
The advantages of cloud PBX
A traditional landline telephone system can’t hold a candle to the benefits of cloud PBX for business. This communication solution allows small businesses to communicate virtually with clients and employees.
No huge upfront costs
A conventional on-site PBX can cost thousands of dollars just to purchase. On the other hand, virtual PBX services have much lower startup costs. You may only need to buy IP phones. Or, you can just opt to call from your laptop or mobile device.
There’s no need to call your phone company to update your call routing or to tie up money for future capital investments. A virtual PBX platform lets you make changes on the fly from any computer or mobile device so you can easily customize your phone system as your business needs change, including providing toll-free numbers for your customers and remote employees.
Thanks to its virtual nature, a cloud PBX can be up and running in hours. No cable cabinets or server switches necessary. Many cloud PBX phone systems are also designed with non-IT users in mind, meaning any office manager can easily set things up by themselves.
Admins and users are no longer tied to a brick-and-mortar office. A hosted PBX system lets you take your business communications wherever you go. Your mobile workers can still make and receive calls using their business numbers just as if they were in the office.
Why choose GoToConnect for your hosted PBX?
Reduced costsThe burden of your virtual phone system upkeep falls on us, so you can save time, money and effort. As a hosted PBX, you receive all the benefits of using a state-of-the-art business phone system without having to invest in the equipment. Nor do you have to continually think about spending money to upgrade it just to leverage new technology or features. Plus, for one all-inclusive price, GoToConnect offers over 100 hosted VoIP features to help your teams communicate more effectively across data centers, call centers, and offices.
Top reliabilityOur VoIP service is among the best-reviewed and highest-rated. And, with a history of 99.99% uptime for VoIP, GoToConnect is as dependable as they come. GoToConnect is also backed by LogMeIn, one of the world’s top 10 public SaaS companies.
High-performance technologyThe GoToConnect cloud PBX phone system is constantly improving as we lead the market into the next era of unified communications and collaboration. These advances are yours free with the service, so you can stay up to date without having to lift a finger.
All the cloud PBX features you could ask for and more
The cloud PBX features raise the bar on phone service and traditional PBX.
With a virtual PBX solution, all employees can answer a call, place it on hold and have someone else pick it up.
Find Me/Follow Me
When one or more lines don’t answer, calls roll over to the next available line.
Create however many extensions that your organization requires.
24/7 Customer Support
Connect with our world-class support anytime via chat, email or phone call.
Collaborate face to face in HD video with online meetings powered by GoToMeeting.
Get in-depth, clear data to estimate caller demand and improve response times.
Cloud PBX Frequently Asked Questions
A cloud PBX system, meanwhile, can be implemented and customized easily by anyone, letting your phone system scale as your organization grows. Multiple cloud-based servers mean your system will always be available. And, since cloud-based technology shifts the cost away from your business, upgrading to a cloud PBX system can save your business money.