Make the Move to a Cloud PBX Phone System
What is cloud PBX?
Cloud PBX phone systems, sometimes called virtual or hosted PBX phone systems, remove the initial investment in PBX equipment and the ongoing expense of maintenance, enabling businesses of any size to offer internal and external calling without the high costs. And since cloud PBX systems are online services, you can take immediate advantage of newer features like video conferencing, paging and messaging as the technology evolves.
The advantages of cloud PBX
Traditional landlines can’t hold a candle to the benefits of cloud PBX for business.
No huge upfront costs
A conventional on-site PBX can cost thousands of dollars just to purchase. On the other hand, cloud-based PBX services have much lower startup costs. You may only need to buy IP phones. Or you can just opt to call from your laptop or mobile device.
There’s no need to call your phone company to update your call routing or to tie up money for future capital investments. Cloud PBX lets you make changes on the fly from any computer or mobile device so you can easily customize your phone system as your business needs change.
Thanks to its virtual nature, a cloud PBX can be up and running in hours. No cable cabinets or server switches necessary. Many cloud PBX phone systems are also designed with non-IT users in mind, meaning any office manager can easily set things up by themselves.
Admins and users aren’t tied to a brick-and-mortar office anymore. A cloud PBX system lets you take your business communications wherever you go. Your mobile workers can still make and receive calls using their business numbers just as if they were in the office.
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Cloud PBX Frequently Asked Questions
- How do cloud PBX systems compare to on-premises PBX?
An on-premises PBX helps connect employees with customers worldwide, but traditional PBX systems require physical equipment purchases and certified technicians on staff for upgrades or repairs. These PBX costs can run high, and the phone system itself can be complicated to manage as business needs change. In addition, since your communications depend on one system, your business is at risk when a power outage occurs.
A cloud PBX system, meanwhile, can be implemented and customized easily by anyone, allowing your phone system to scale as your organization grows. Multiple cloud-based servers mean your system will always be available. And since cloud-based technology shifts costs away from your business. upgrading to a cloud PBX system can save your business money.
- How much does a cloud PBX phone system cost?
Compared to a conventional PBX system, which can cost thousands of dollars to buy and just as much to maintain, cloud PBX is the affordable option. GoToConnect offers everything you’ll need in a cloud PBX phone solution for one low, monthly per-seat price. Plans start at $19.95, with custom pricing available for large numbers of users. Learn more
- How do cloud PBX solutions work?
As the name implies, cloud PBX relies on cloud-based technology, which uses the internet to store and move data rather than hardware servers that you own on site. Your office phones still call in the same manner, but the voice signals are routed through the cloud by your PBX provider to their destination.
- Is there any maintenance for a cloud PBX system?
In a cloud PBX solution, the responsibility for maintenance, upgrades and monitoring shifts from your shoulders to your provider’s. So if any issues crop up, you don’t need to allocate IT resources yourself to fix them. You can let your cloud PBX provider handle it. It’s one of the strongest reasons to choose a purely cloud-based solution, because your business can get all the benefits of an enterprise-grade PBX system without any of the cost, worry or hassle.
- What should I look for in a cloud PBX phone system?
The best cloud PBX systems combine the security and quality of on-premises solutions with the flexibility and simplicity of modern communications. You’ll want a system that offers useful features like voicemail, chat, fax and video conferencing without asking you to pay extra.