Streamline Communication with Enterprise VoIP
Consolidate communication systems to save time and monday
Recent research revealed that 2/3 of global CIOs consider communication and collaboration business critical. But there are too many tools to choose from which costs your business valuable time and productivity. It’s time to rethink the tools you provide your employees and simplify how you communicate with your customers. With GoToConnect, your employees can meet, talk, chat, text and collaborate seamlessly through a single application that IT can manage easily through a single pane of glass.
Related resource: Multiple Collaboration Solutions Can Cost You
Benefit from Enterprise Hosted VoIP Phone Systems
Enterprise Hosted VoIP phone systems forego most on-site equipment, eliminating the maintenance headaches and costs associated with traditional on-premise systems. The provider maintains and updates the necessary hardware and software off-site, delivering voice connectivity remotely. Compared to traditional legacy systems, only Hosted VoIP services offloads the inherent risk of tech investment onto the provider, while delivering greater agility, innovative features, seamless scalability and resilience to outages and natural disasters. You’re free to direct your resources away from maintaining technology and toward outperforming your competitors.
Related resource: The Voice Choice
Cost Effective & Affordable VoIP Solutions.
The best part is, it all comes at an affordable cost. Consolidating your unified communications solution can make a huge impact to your bottom line. Don’t just take our word for it – a recent survey by Tech Validate showed that on average users saved 87% when switching from a previous phone system to the GoTo Suite!
Related resource: Cost Savings Calculator
Top Enterprise VoIP Features
Leverage data to uncover insights into call volume, seasonal spikes, employee performance, callback lists and more.
Find Me/Follow Me
Find Me/Follow Me allows users to route their incoming calls to multiple phones in a specified sequence, creating a unique call flow and failover for their extension.
When you need to add telephone numbers to your service, GoToConnect can provide you with numbers from within 200+ area codes, including toll-free.
Configure your voicemail inbox to instantly send voicemail messages to your email as sound files. This can be easily set up in the user portal.
Also known as automatic distribution, call queues ensure effective customer service and minimal wait times by automatically routing incoming calls to the next available agent.
Record some – or all – calls to and from your account. And because these recordings are stored in the cloud, you can access them from virtually anywhere.
An Award-Winning Product Suite.
You’re judged by the company you keep – and GoToConnect keeps some great company. LogMeIn’s GoTo Suite is comprised of industry-leading, award-winning products. The all new GoToMeeting enables seamless, intelligent meetings; while GoToRoom with Dolby Voice has revolutionized the conference room experience. We are your GoTo for all your collaboration needs!
Related resource: Meet the GoTo Suite
Enterprise VoIP Frequently Asked Questions
Enterprise Hosted VoIP is a cloud-based phone service that removes the need for on-site equipment and is maintained and updated by your chosen service provider.
An enterprise cloud PBX is a phone system that is operated and maintained by a trusted phone service provider instead of on-premise hardware. The benefits of an enterprise cloud PBX are to lower costs, increase uptime, and achieve greater business continuity.
Another area of business VoIP support covers the growing number of mobile employees using softphones for sending and receiving calls from a laptop or mobile device. With a cloud-based PBX solution, you can have employees at different physical locations, including multiple time zones. This makes it easier to support longer business hours to cover your entire customer base. Most of the business offerings offer call routing based on the time of day and time zone.
Aside from eliminating the costs and headaches traditionally associated with on-premise solutions, top Hosted VoIP features include auto-attendants, call analytics, custom greetings, Find Me/Follow Me, toll-free numbers and voicemail-to-email transcription.
Enterprises need a partner that can support their growth initiatives. As such, areas to research in the buying process include cost savings, service uptime, platform reliability and scalability, as well as 24/7 customer support.