Explore Products
Explore Products

Utility Menu

Start for Free

Get advanced call features with a cloud PBX phone system

With GoTo Connect cloud PBX phone system, every call can be routed to the right place, without the technical headaches or costs of an on-prem PBX.

Try Free Buy Now

Try it free for 14 days. No commitment, no credit card required.

Businesses of all sizes trust GoTo Connect

  • Dartmouth logo.
  • KAD Dental logo.
  • EMA Consulting logo.
  • Bennett, Bigelow, and Leedom logo.
  • Go Insurance logo.
  • DS and Company logo.

Traditional PBXs just don’t have what it takes

On-prem PBX options are expensive, cumbersome to set up, and don't support flexible work. If your business is growing, or your employees are spread out, you’ll need a more agile, capable system.

  • A woman using GoTo Connect on her phone while out in the city.

    Flexible access, available on demand

    With employees working in the office and remotely across different states or even countries, flexibility matters more than ever.
  • An employee using GoTo Connect’s Dial Plan editor to connect callers to agents.

    Making changes should be simple

    If you’ve worked with on-prem PBX you know that making changes usually requires tech assistance. Not so with GoTo Connect.
  • A support agent smiling while offering a customer help.

    Reliable, high-quality calls are a must

    The crystal-clear call quality of an on-prem PBX, plus perfect uptime – without the headaches of hardware maintenance.

Work seamlessly with GoTo Connect cloud PBX

GoTo Connect is more than just a cloud PBX: it's an entire customer experience platform.

Scale your business communications without the setup time, hardware, or maintenance costs associated with on-prem PBX

Secure, reliable, and completely customizable, GoTo Connect cloud PBX phone system gives your business incredible flexibility and call quality. Make updates to numbers and extensions, call flows, and more – all without the help of a tech team.

From virtual receptionists and virtual voicemail to phone and video conferencing, GoTo Connect gives teams everything they need to do their best work.

A collage of GoTo Connect’s Call Plan options, including scheduling, detecting faxes, language settings, and playing sound clips.

GoTo Connect also includes:

  • Unlimited business phone numbers and extensions
  • Unlimited toll-free, local, and vanity numbers
  • Number porting and automatic transfers
  • Voicemail to email, text, or transcript (virtual voicemail)
  • Customizable auto-attendants (virtual receptionists)
  • Automatic call forwarding, call routing, and call queueing
  • Intelligent call analytics and reporting
  • And so much more
Explore all GoTo Connect features
Screenshots of GoTo Connect features, including notification settings, simple dial, and voicemail settings.

GoTo Connect is...

  • ""

    Easy to use

    Simple to install and intuitive to deploy, you can get GoTo Connect up and running in less than a day.
  • ""

    Easily accessible

    Now teams can work in sync from anywhere via VoIP phones, desktop computers, tablets, and smartphones,
  • ""

    Flexible

    With unlimited business phone numbers and extensions, scale up instantly without an on-prem PBX.
  • ""

    Secure & reliable

    GoToConnect comes with the highest levels of encryption for data safety and privacy, plus 99.96% uptime.

With GoTo Connect

Simply log in to the portal via a hardware VoIP phone, or a desktop computer, laptop, tablet, or smartphone, and jump right into helping customers – no matter where work happens.
An employee smiling while being onboarded onto GoTo Connect for her mobile phone.
With an on-prem PBX, hardware, tech, customization, and maintenance costs all fall on you. With GoTo Connect admin tools make it easy to customize yourself, or with the help of 24/7 customer and tech support.
A collage of GoTo Connect’s Call Plan options, including scheduling, detecting faxes, language settings, and playing sound clips.
Easy to set up, easy to use, and so seamless, callers won't notice the difference between it and an on-prem PBX. Serve callers professionally, with flexibility that keeps business growing.
A collage showing call plan options flowing out of GoTo Connect’s Auto Attendant feature.
  • " "
    I can't say enough good things about my experience with GoTo Connect. The training and implementation support was just incredible. Everyone throughout the process was reliable, responsive, thorough and knowledgeable.

    – Keith S.
    review via G2
  • " "
    It is really functional, standard features for voice calls include a variety of call management services (e.g. caller ID, call routing, as well as an auto attendant, and call forwarding). There are also dashboards and analytics to make it easy to see how the service is being used and how well calls are being handled.

    – Victoria J.
    review via G2
  • " "
    GoTo Connect is simply a great product. It does what it does well and without issue. We were initially nervous about moving to VoIP out of fear of poor call quality but after a year of use, that has not been a problem. GTC offers incredible flexibility for product utilization.

    – Steve J.
    review via G2

Top-rated on G2 and Capterra

  • G2 Leader Badge, Spring 2022
    Leader in G2's Spring 2022
  • review-G2-min-png
    4.5 stars from 622 reviews on G2
  • review-capterra-min-png
    4.5 stars from 578 reviews on Capterra

Don't take our word for it...

"We had all these people calling, which would have overwhelmed the system under our traditional PBX. The beauty of GoTo Connect is that you can figure it out. We didn’t have to spend thousands: we just needed to change the call flow."
Saint Mary's College of California
Get the Full Story More Success Stories
"Switching to GoTo Connect was an easy decision. Now we’re paying almost half of what we were paying before and we’re getting so much more. It includes everything. We were able to keep meeting people and holding meetings online."
Kiernan Trebach
Get the Full Story More Success Stories

See how easy business communications can be with GoTo Connect cloud PBX

Try Free Buy Now

Frequently asked questions

An on-premises PBX helps connect employees with customers worldwide, but traditional PBX systems require physical equipment purchases and certified technicians on staff for upgrades or repairs. These PBX costs can be costly, and the phone system itself can be complicated to update as business needs change. In addition, communications depend on one system, putting business at risk when a power outage occurs.

A cloud PBX system can be implemented and easily customized, letting your phone system scale as your organization grows. Multiple cloud-based servers mean your system will always be available. Since cloud-based technology shifts the cost away from your business, upgrading to a cloud PBX system can save your business money.

Compared to a conventional PBX system, which can cost thousands of dollars to buy and just as much to maintain, cloud PBX is a more affordable option. GoTo Connect offers everything you’ll need in a cloud PBX phone solution for one low, monthly per-seat price. Custom pricing is available for large numbers of users.
Cloud PBX relies on cloud-based technology, which uses the internet to store and move data rather than hardware servers that you own on-site. Your office phone lines still call in the same manner, but the voice signals are routed through the cloud by your PBX provider to their destination.
In a cloud PBX solution, maintenance, upgrades, and monitoring is the provider’s responsibility. If any issues arise, you don’t need to get your IT team to fix them, or hire an external contractor. You simply let your cloud PBX provider know, and they’ll handle the fix.

Didn't find what you were looking for? Click here to speak with a rep.