Simplify experiences with an auto attendant phone system

With a custom auto-attendant system you can deliver best-ever service for inbound callers with minimal effort.

Get custom automated answering services when you sign up for a GoTo Connect plan. No minimum commitment required.

"GoTo Connect lets our organization meet, share ideas, and connect from wherever our sales staff is at the time. It's easy to use, intuitive, simple, and reliable."

Nicholas H., Senior Account Executive

review via Capterra

What is an auto-attendant?

Auto-attendants are pre-recorded messages that can greet callers, share important business information, and forward callers to the right extension or department. Auto attendant phone systems helps businesses:

Improve caller experiences with warm welcome messages and personalized voicemail greetings

Automatically share important updates or crucial business information with every caller

Engage in-queue callers and keep them on the line while they wait with ongoing updates

Get callers to the right end-point faster with pre-recorded menus and directories (such as "press 1 for sales, press 2 for accounts")

Interface showing GoTo Connect's easy to use, drag-and-drop dial plan editor.

What can you do with auto attendant software?

Customize messages & greetings

From customized call queue greetings and business voicemail greetings, to automatic directories, record an unlimited number of customized messages and greetings using the GoTo Connect desktop or web app.

When senior management, loyal customers, or special clients call a certain number, greet them with a unique, relevant answering service message.

Adding customized messages into your call flow plans is simple. Record your custom message, add using the visual call flow editor and save the updates to put them into effect immediately.