What is online faxing?
Online faxing means you no longer need that physical fax machine. Instead, you can offer an internet fax service to customers using cloud-based fax delivery that can be accessed through GoToConnect’s desktop or mobile app.
With an online fax service, customers can send or receive fax documents directly to your toll-free fax number. The faxes can be viewed online or within an email as a file attachment in your email inbox. You can also use the same phone number for faxing. An internet fax service is an ideal solution for small businesses looking to digitally transform their work processes while still faxing.
The advantages of an online fax service
Reduce Overhead Expenses
By getting rid of your fax machine, you can reduce business extensions and eliminate costs associated with supplies like fax cartridges, paper for fax cover sheets, and fax machine maintenance and repair.
Made for Mobility and Remote Workforces
Today's workforce is always moving and needs to be able to set up remotely at a moment's notice. They may already use tools like Microsoft Teams or Dropbox. However, as part of our comprehensive cloud PBX solution, everyone on your team can get inbound faxes and send outbound faxes through their email, no matter where they work.
With unlimited extensions for faxes, sensitive information can go directly to an individual or department without prying eyes. Reduce the risk of faxes being seen by anyone near the location of the fax machine.
With no physical fax machine to deploy, all you need to do is set up an extension for each virtual fax machine as well as a dial plan. It takes just a few minutes to start sending and receiving unlimited faxes.
Advanced Communication and Productivity Technology
Scalability and Reliability
Exceptional Value and Return
Fax to Email
Unlimited Virtual Faxes
No Additional Cost
Use an unlimited amount of extensions at no extra charge.
Voicemail to Email
Transfer a call to the appropriate person without losing the caller.
Listen to voicemail messages from anywhere – internet, mobile device or outside line.
Record some or all of the calls and store recordings in the cloud.
See when a second call is coming in while on an active call.
Frequently asked questions
- How do I set up my virtual fax?
Virtual fax settings are easy to configure online. All you need is an Internet connection and access to the online portal or mobile device. The settings for faxing can be accessed through the GoToConnect online portal.
- Do I need special permission to set up a fax?
No. Every user with an email account has the option to set up a virtual fax. Administrators can create unlimited virtual fax machines for users.
- Does the virtual fax service work for sending and receiving faxes or just receiving?
Our full-service virtual faxing capability allows you to get incoming faxes through your inbox or the online portal. You can also do outgoing faxes to a recipient's fax number without using a physical cover page.
- How do I know what phone number to provide for the virtual fax service?
We provide you with an extension to use that serves as each user's virtual fax number.
- Is there a limit to the number of virtual fax machines that can be accessed?
Faxing is unlimited, making it a great way for small businesses to send and receive a free fax. There is also no limit on the size of the virtual fax, allowing you to send a large file, if necessary.