GoTo Connect for SMBs

Unified communications for small and medium-sized businesses. Grow with a modern CX solution—without the complexity or high costs.

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GoTo Connect interface showcasing call details, AI analytics, social media platforms and WhatsApp integrations that help small and mid-sized business owners manage communications efficiently.

Unified communication solutions trusted by SMBs from every industry

Business communication solutions trusted by SMBs from every industry

Empower your small and medium-sized business with affordable, easy-to-use unified communication solutions. GoTo Connect unifies customer touchpoints, streamlines experiences, and scales as your business grows.

GoTo Connect interface showing its cloud-based phone system's AI capability in helping business owners dealing with customers.

Affordable Innovation

Modern, AI-powered communications without enterprise-level prices—save money while delighting your customers.

GoTo Connect's interaction deployment interface showing it's easy-to-use for small and mid-sized business owners to interact with customers efficiently.

Effortless Experience

Easy-to-use platform, deployed in one day, streamlining every interaction for both teams and customers.

GoTo Connect integrates with multiple channels including phone call, messaging, WhatsApp, Facebook, Instagram and more.

All-in-One Growth

Unify every touchpoint and scale your business with seamless integrations—all on a single, consolidated platform.

What our customers are saying

"GoTo Connect enables us to deliver a true omni-channel experience. Some customers want to call, others prefer chat or text, and now we can meet everyone where they are—all from one platform."

Robert Copeland

Director of Strategic Initiatives, Versitech LLC

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Highlighted resources from GoTo Connect

Customer Communications

SMB IT Priorities

The Role of AI

Everything your business needs to deliver exceptional customer experiences

CLOUD PHONE SYSTEM

Modernize communications

Unify internal and external communications with a scalable, smart, cloud-based phone system with hundreds of features.

CUSTOMER EXPERIENCE (CX)

Improve the customer experience

Enhance customer satisfaction across your organization with a unified, enterprise-grade suite of CX tools—built for performance, flexibility, and long-term growth.

CONTACT CENTER

Elevate team performance

Drive faster resolutions and smarter workflows with a contact center solution tailored for high-performing teams. Equip agents, enable oversight, and reduce complexity.