Every e-bundling software license sold by Zylpha is backed up by technical support from a team of highly trained and knowledgeable analysts. The technical support and operations team provide a wide range of services, from testing and installing products to fielding technical or user queries, helping customers install the software and resolving technical issues. Learn why Zylpha switched to GoTo Resolve to enable its support analysts to not only to view the user’s screen, but also access various computer logs that can help to identify issues and resolve problems more effectively.