Go-Hero_17
March 2024

See what’s new at GoTo

Find effortless productivity with over 60 new offerings, capabilities, and enhancements.
Video Thumbnail, click to play.
Get more from your GoTo software
Discover new ways to make IT and communications easier.
Powering transformative AI
Simplify your work, enhance productivity and deliver outstanding experiences by harnessing the power of generative AI.
Building positive experiences
Personalize interactions and tailor your support by leveraging seamlessly integrated workflows.
lightbulb-svg
Amplifying performance intelligently
Unlock data insights and impactful automations with simple, user-friendly interfaces.
Remote Management and Support
Bolster your security and upgrade your workflows.
Screenshot showing selected text being translated in real-time on an end user's screen.
AI Screen Translation
An AI-powered solution for real-time text translation of an end user's screen.
Learn More
Screen showing a LogMeIn Rescue support session launched directly on Microsoft Teams.
Microsoft Teams Integration
An integration that lets you launch a Rescue session right from Microsoft Teams.
Learn More
Screen showing an agent providing support to a user via LogMeIn Rescue's web-based technician console.
Web Technician Console
A web-based technician console that puts next-level, streamlined remote support at your fingertips.
Learn More
Screens showing a pre-defined resolution being set for a potential problem, and a tracker monitoring the progress of self-healing fixes.
Self-Healing Alerts
An ever-vigilant support feature that spots potential problems and fixes them on the spot.
Learn More
Screen showing a tailored monitoring script being created using the AI guide on GoTo Resolve.
Custom Script Alerts
Craft your own monitoring scripts and triggers to tailor alerts to your needs.
Learn More
Screen showing a quick overview of device information such as device health and RMM statuses within GoTo Resolve's dashboard.
Device Health Metrics
A dashboard feature that provides a snapshot of device health, including RMM statuses.
Learn More
Screen showing the summary of policy details for multiple devices using GoTo Resolve's Endpoint Protection add-on.
Policies for GoTo Resolve Endpoint Protection
Settings to automate the configuration and management of GoTo Resolve Endpoint Protection software.
Learn More
Screen showing an agent remotely control an out-of-band Intel vPro device using LogMeIn Rescue.
vPro KVM
Provide out-of-band support on Intel vPro devices natively within Rescue.
Learn More
Screen showing LogMeIn Rescue's redesigned web portal for device management.
Redesigned Device Management
A sleek new approach to device management, designed for simplicity and scalability.
Learn More
Communication and Collaboration
Find new ways to collaborate and enhance your customer experiences.
Screens showing AI-powered interaction summaries and insights on GoTo Contact Center.
AI Optimization Add-On
AI-powered contact center enhancements deliver interaction summaries, real-time supervisory capabilities, and customer sentiment & trend insights.


Only available in select countries
Learn More
Screen showing a chat conversation with GoTo Connect's in-built AI assistant, Admin GoPilot.
Admin GoPilot
Easily find answers to setup queries with AI-powered assistance.


Only available in select countries
Learn More
Screenshots showing a GoTo Meeting video conference with an AI-generated transcript and meeting summary.
AI Meeting Summary (Beta)
Create concise meeting overviews and actionable next steps with the power of AI, freeing up valuable time.
Learn More
Screen showing the centralized call management dashboard on GoTo Connect's Attendant Console.
Attendant Console
A centralized call management dashboard that personalizes calls and streamlines workflows.


Only available in select countries
Learn More
Screen showing the Integrations tab on GoTo Admin with the option to connect with multiple CRM tools.
Integration Bundle
Integrate call information, SMS, voicemail data, and contacts directly with your CRMs to tailor experiences and improve customer relationships.


Only available in select countries
Learn More
Screens showing GoTo Connect's dashboard with advanced call reports and an overview of interaction details.
Reporting & Analytics Add-On
An advanced reporting solution that consolidates the entire customer journey into one intuitive dashboard.


Only available in select countries
Learn More
Screens showing GoTo Connect features within Microsoft Teams.
GoTo Connect for Microsoft Teams
Access your favorite GoTo features like SMS, call recording, and customizable dashboards without leaving the Microsoft Teams platform.


Only available in select countries
Learn More
Screen showing the set up of chat assistant conversational flows on GoTo Contact Center.
Chat Assistant
An automated conversational chat assistant designed to engage customers through interactive, predefined conversational flows.


Only available in select countries
Learn More
Screen showing a GoTo Meeting video conference and upgraded chat panel with emojis.
New Chat Experience
Upgraded chat functionality designed to enhance the meeting experience with expressive emojis and collaborative messaging tools.
Learn More
What else is new?
Remote Management and Support

GoTo Resolve: Permissions on Alerts
GoTo Resolve: Windows Events based on Alerts
GoTo Resolve: Alert History
GoTo Resolve: Device Geolocation
GoTo Resolve: Leave Behind Applet
GoTo Resolve: Pop-Out Session
GoTo Resolve: Kiosk Mode
GoTo Resolve: Show End-User Cursor Switch
LogMeIn Central: User Management API

Communication and Collaboration

GoTo Customer Engagement: Campaign Templates
GoTo Connect: Visual Fax for Web & Desktop
Grasshopper: Contact Management
GoTo Customer Engagement: Shared Inbox Open Mode
GoTo Webinar: Customizable Certificates
GoTo Webinar: Co-Organizers for Recorded Webinars
GoTo Connect: Mobile Notifications Management
GoTo Training: Bulk Download Reports
GoTo Contact Center: Chat Widgets for Real-Time Wallboards
GoTo Connect: SMS Usage Report

Previous releases
October 2023
Learn More
July 2023
Learn More
December 2024
Learn More
  • G2 Leader 2024 badge.
  • G2 Easiest to Use Winter 2024 badge.
  • Trust Radius Most Loved 2024 badge.
yellow-blue-white-jpeg
IT just got easier
Discover your one-stop solution to mounting workloads and increased costs.
Contact Sales