March 2024
See what’s new at GoTo
Find effortless productivity with over 60 new offerings, capabilities, and enhancements.
Get more from your GoTo software
Discover new ways to make IT and communications easier.
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Powering transformative AI
Simplify your work, enhance productivity and deliver outstanding experiences by harnessing the power of generative AI. -
Building positive experiences
Personalize interactions and tailor your support by leveraging seamlessly integrated workflows. -
Amplifying performance intelligently
Unlock data insights and impactful automations with simple, user-friendly interfaces.
Remote Management and Support
Bolster your security and upgrade your workflows.
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LogMeIn Rescue
AI Screen Translation
An AI-powered solution for real-time text translation of an end user's screen. -
LogMeIn Rescue
Microsoft Teams Integration
An integration that lets you launch a Rescue session right from Microsoft Teams. -
LogMeIn Rescue
Web Technician Console
A web-based technician console that puts next-level, streamlined remote support at your fingertips. -
GoTo Resolve
Self-Healing Alerts
An ever-vigilant support feature that spots potential problems and fixes them on the spot. -
GoTo Resolve
Custom Script Alerts
Craft your own monitoring scripts and triggers to tailor alerts to your needs. -
GoTo Resolve
Device Health Metrics
A dashboard feature that provides a snapshot of device health, including RMM statuses. -
GoTo Resolve
Policies for GoTo Resolve Endpoint Protection
Settings to automate the configuration and management of GoTo Resolve Endpoint Protection software. -
LogMeIn Rescue
vPro KVM
Provide out-of-band support on Intel vPro devices natively within Rescue. -
LogMeIn Rescue
Redesigned Device Management
A sleek new approach to device management, designed for simplicity and scalability.
Communication and Collaboration
Find new ways to collaborate and enhance your customer experiences.
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GoTo Contact Center
AI Optimization Add-On
AI-powered contact center enhancements deliver interaction summaries, real-time supervisory capabilities, and customer sentiment & trend insights.
Only available in select countries -
GoTo Connect
Admin GoPilot
Easily find answers to setup queries with AI-powered assistance.
Only available in select countries -
GoTo Meeting
AI Meeting Summary (Beta)
Create concise meeting overviews and actionable next steps with the power of AI, freeing up valuable time. -
GoTo Connect
Attendant Console
A centralized call management dashboard that personalizes calls and streamlines workflows.
Only available in select countries -
GoTo Connect
Integration Bundle
Integrate call information, SMS, voicemail data, and contacts directly with your CRMs to tailor experiences and improve customer relationships.
Only available in select countries -
GoTo Connect
Reporting & Analytics Add-On
An advanced reporting solution that consolidates the entire customer journey into one intuitive dashboard.
Only available in select countries -
GoTo Connect
GoTo Connect for Microsoft Teams
Access your favorite GoTo features like SMS, call recording, and customizable dashboards without leaving the Microsoft Teams platform.
Only available in select countries -
GoTo Contact Center
Chat Assistant
An automated conversational chat assistant designed to engage customers through interactive, predefined conversational flows.
Only available in select countries -
GoTo Meeting
New Chat Experience
Upgraded chat functionality designed to enhance the meeting experience with expressive emojis and collaborative messaging tools.
What else is new?
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Remote Management and Support
GoTo Resolve: Permissions on Alerts
GoTo Resolve: Windows Events based on Alerts
GoTo Resolve: Alert History
GoTo Resolve: Device Geolocation
GoTo Resolve: Leave Behind Applet
GoTo Resolve: Pop-Out Session
GoTo Resolve: Kiosk Mode
GoTo Resolve: Show End-User Cursor Switch
LogMeIn Central: User Management API -
Communication and Collaboration
GoTo Customer Engagement: Campaign Templates
GoTo Connect: Visual Fax for Web & Desktop
Grasshopper: Contact Management
GoTo Customer Engagement: Shared Inbox Open Mode
GoTo Webinar: Customizable Certificates
GoTo Webinar: Co-Organizers for Recorded Webinars
GoTo Connect: Mobile Notifications Management
GoTo Training: Bulk Download Reports
GoTo Contact Center: Chat Widgets for Real-Time Wallboards
GoTo Connect: SMS Usage Report
Previous releases
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October 2023
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July 2023
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April 2023
IT just got easier
Discover your one-stop solution to mounting workloads and increased costs.