What is Conference Bridge?
The conference bridge feature is part of the GoToConnect VoIP and PBX solution and offers a way to add more efficiency to the conference calling process. As a virtual meeting room, your business phone system brings together those team members in a conference room as well as participants who can dial in using a conference phone number.
Conferencing services include phone calls and video conferencing. A phone call or video conference can also be recorded using the conference bridge feature.
Advantages of Conference Bridge
A traditional business phone system may offer some conference calling functionality, but it doesn't work with today's modern workforce.
No additional costs
To use the conference bridge feature, you don't need to purchase any extra equipment or upgrades. Instead, these features are included in the GoToConnect VoIP and PBX solution.
Versatility
The conference bridge feature offers many tools, including three-way calling, visual conferencing, and conference call recording. It allows for up to 20 attendees so you can host calls for a significant part of your remote team across conference calling systems.
Mobility
The conference bridge system enables the participants' dial capability from landlines, a VoIP phone, or even an iPhone or Android device, helping remote workers use the communication tools available to them.
Value
GoToConnect's conference call services are a cost-effective way to communicate with your team. It’s a free conference option that works around the world.
Why Choose GoToConnect?
Investment Return
Reliability
Advanced Technology
Features
Conference Bridge
The conference bridge feature lets you host a conference call with up to twenty attendees. You can schedule the attendees or they can join without a reservation. The conference bridge feature also allows you to record the conference call.
When meeting with members of your remote team, conference bridges optimize resources and reduce the inefficiency of travel or separate calls.
3-Way Conference Call
The 3-way call feature lets you meet with two different parties simultaneously. You select the conference button while on a call and dial the local or long-distance number of the third party you wish to invite using a second line. Warm or blind transfers are also available while using this conference call feature.
To increase team collaboration, you can use the dial-in conference calling tool for up to 20 participants per active call, depending on the device used.
Visual Conferencing
Visual conferencing makes conference calls easy and effective. You can visualize all call participants and enjoy a wide range of advanced conferencing tools without investing further in additional hardware. Instead, you can leverage existing communications hardware to invite participants with a simple link.
Visual conferencing systems use the standard audio bridge provided by existing phones. You can also choose to access it through your online admin portal. The feature helps you hold focused conference calls by letting you dial and invite participants directly to the call. You'll know who's on the call, who's talking, and you can mute or remove participants.
Other Features
Call Whisper
Listen in and speak to an agent during a live call without the customer hearing your conversation.
Call Spy
Enter an existing conversation silently without interrupting and without notice.
Call Transfer
Transfer a call to the appropriate person without losing the caller.
Call Waiting
See when a second call is coming in while on an active call.
Call Routing
Get your call connected to the correct endpoint.
Call Forwarding
Forward your extension to any cell phone, landline, or co-worker.
FAQs
- Will I be notified when attendees enter and leave a conference call?
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Yes, all parties will be notified when a member enters or leaves a call.
- How many people can be hosted on a conference call with the conference bridge?
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Up to 20 people can be hosted on a conference call.
- Can I merge two calls?
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Yes, if you are moving between calls, simply merge the call from your handset to create a three-way conference call.
- Can one person be hidden during a 3-way conference call?
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Yes, this is referred to as "whisper mode" and is part of our eavesdrop feature set.
- Will the quality of a call diminish if a person is added?
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No, the quality remains the same after you merge calls.
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