Choose your plan

Pick a plan below to talk to a sales representative today about GoTo Connect.

Phone System
An award-winning smart business phone system that combines advanced cloud-based telephony with built-in meeting and messaging capabilities.
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Includes:
Free calls to 50 countries*

Unlimited auto attendants, and call queues
Customizable dial plans for your business
Video meetings up to 250 participants
Mobile and desktop app
24/7 support with 99.999% reliability
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MOST POPULAR!
Customer Experience (CX)
An all-in-one customer experience platform that integrates comprehensive CX tools and digital channels with our award-winning smart business phone system.
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Everything in Phone System plus:
Whatsapp, Social, SMS campaigns, web chat, surveys**

Team inbox for tracking and managing every customer
Enhanced reporting, AI call summaries, dashboards
Attendant console for streamlined call management
Advanced integrations with ServiceNow, Zendesk, more
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Contact Center
An all-in-one, AI-powered contact center solution that equips supervisors with actionable insights to drive team performance, boost productivity, and streamline customer interactions.
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Everything in CX plus:
AI chat analysis, and supervisor reporting tools
Agent dashboard and integrated softphone
Skills assignment, tagging and priority routing
Call wrap up, auto queue callback, auto dialer
Agent monitoring, coaching, and co-browsing
Custom ringback music and ring strategy options
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*Toll-Free Minutes and International Calling may differ by region.

**SMS availability and subsequent SMS and MMS credits may differ by region.

Every GoTo Connect Plan includes:

24/7 Support

We’re on call around-the-clock with #1 customer-rated service.

Unified Admin

Oversee devices, channels, analytics, agents and more with a single admin hub.

Scalability

Effortlessly scale by adding users, phone numbers, channels, and features as you grow.

Compare plans:

Phone System

Customer Experience (CX)

Contact Center

Cloud Phone System

Call from Any Device, Anywhere.

24/7 Customer Support

Existing Number Porting

Local, Toll-Free & Vanity Numbers

Toll-Free Minutes

1,000 free minutes shared across account*

International Calling

50+ countries included free*

Smart Call Routing

Auto Attendants Recorded Greetings

Unlimited

Customizable Dial Plans

Unlimited

Ring Groups

Unlimited

Call Queues

Shared Contact Limit

2,000

250,000

Hot Desking

Emergency Calling (E911)

Virtual Fax Manager

Voicemail to Email

Call Handling

Paging

Intercom

Call Recording

Multi-Site Compatible

Unlimited

Attendant Console

Meetings and Messaging

Team Messaging with File Sharing

SMS & MMS

Automated SMS Messages

Video Meetings

Up to 250 meeting participants

Local and Cloud Meeting Recording

AI Meeting Summary

Transcript Localization

Closed Captioning

End-to-End Video Encryption

Flexible Layout

Meeting Co-Organizers

InRoom Link (H.323.SIP)

Meeting Transcriptions

Miro Integration

Breakout Rooms

Emoji & Audio Reactions

Customer Experience Tools

Shared Inbox

Custom Surveys

WebChat Channel

Facebook & Instagram Messenger Channel

WhatsApp Channel

SMS & MMS Campaigns

Campaign Templates

Custom Contact Fields

Contact Segmentation

Chat Assistant

Analytics

System Health Dashboard

Call Routing Optimizer & Analytics

SMS/MMS Volume and Delivery Status

SMS Usage Reports

Proactive System Alerts

Real-Time & Historical Reports

Customizable Dashboards

Call Reports

Interaction Details

AI Call Summaries

Add-on available

AI Call Transcripts

Add-on available

AI Chat Analysis

AI Sentiment Analysis

Add-on available

AI Topic Detection

Add-on available

Contact Center Capabilitites

Intelligent Call Routing

Call Campaign

Ring Strategy

Position Announcement & Frequency

Custom Ringback Music

Call Dispositions

Skill Assignment

Tag Management

Priority Management

Call Wrap-Up

Monitor & Coach Agents

Auto Queue Callback

Agent Softphone

Agent Dashboard

Auto-Dialer

Co-Browsing

Administration

Single Sign-On

Call Management & Phone System

Multi-Site Admin & Management

Device Management

Admin GoPilot

AI Text-To-Speech Sound Clips

Basic Integrations

Custom Roles and Permissions

Advanced Integrations

*Toll-Free Minutes and International Calling may differ by region.

AVAILABLE ADD-ON

Make every call count

Meet AI Receptionist—your 24/7 smart assistant built to reclaim time and capture every call.

AI That Never Sleeps: AI Receptionist works around the clock to handle all incoming calls, ensuring no customer inquiries are missed.
Focus On What Really Matters: Spend less time on the phone and more time on higher-value work with the help of AI Receptionist.
All-in-One Solution: Built into GoTo Connect, AI Receptionist simplifies setup and integrates seamlessly with your workflow.

Learn More

Explore AI Features