DataGrail

Overview

Customer Experience is about building trust and transparency. With the DataGrail and GoTo integration, you can seamlessly manage your privacy program to make privacy compliance easy and accurate. The GoTo-DataGrail integration allows users to detect consumer data that is collected and stored within GoToMeeting and GoToWebinar and quickly process consumer Access and Deletion requests to comply with global privacy regulations such as the GDPR, CCPA, CPRA. DataGrail provides: continuous system detection, data subject requests (DSRs & DSARs) automation, real-time data discovery and consumer consent management make it effortless to maintain a best-in-class privacy program. Deliver transparency, and increase customer trust with DataGrail. Eliminate human-error and manual processes in your privacy program. Automate data discovery and data subject requests, in minutes!

Integration feature list with descriptions

• Live Data Map: DataGrail is the only privacy platform that provides continuous system detection, delivering a real-time inventory of where consumer data is stored across your organization’s tech stack. Backed by 1,300+ pre-built connectors, DataGrail classifies personal data from data warehouses, SaaS solutions, hosted servers, and internal databases to provide an accurate privacy blueprint and records of processing activities (RoPA) on the fly.
• Request Manager: With built-in DSR management, DataGrail eliminates human error and manual processing to build consumer trust in your brand and reduce risk. Request Manager automates data subject requests (access, delete, and do-not-sell) to support compliance with GDPR, CCPA, CPRA, and more. Create a positive consumer privacy experience with customizable request forms and proprietary identity verification technology, and streamline your team’s internal processes with a centralized tracking dashboard and automatic reminders.