Success Story: Port Townsend


Port Townsend, like many cities in Washington, relied on a phone system procured through an existing state telecommunications contract. They ran into several challenges with the system, including high cost, a limited feature set and a complex management process. With GoTo Connect providing round-the-clock technical support and customer service, an intuitive admin portal, and a painless management process, it was the solution that Port Townsend needed.

Located on the Olympic Peninsula near Seattle, Port Townsend is known for its natural beauty, historic charm and thriving artistic community. The city is surrounded almost on all sides by water, making it a natural draw for regattas, racing and boat festivals. Its Historic District is a designated landmark due to its many Victorian-era buildings, while its museums, galleries, concerts and music festivals feed the modern tastes of the local artistic scene.

“Their technical support is outstanding, and moves and changes are a piece of cake. All in all, GoTo Connect is a good product at a great price.”


-Mark Peil

IT Manager, Port Townsend

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