Why the Old Business Tools You Rely On Need to Change

The latest advances in technology are changing the way employees work, and the way businesses approach productivity. The question: Is your company equipped with the right tools to help you evolve with the changing times?

Here are some of the reasons why the business tools you used to rely on need to change.

1. Growing millennial workforce

Today’s workforce is now comprised of a growing number of millennials—a generation that is inherently linked with technology. In fact, a study predicts that by 2020, 75 percent of the workforce will be comprised of this generation. Anyone belonging to this age group has not known adult life without the Internet. If you look at the way millennials use technology in the workplace, for them, technology isn’t just “nice to have,” it’s necessary and a part of life.

While some might see this as an unhealthy tech-dependency, the reality is, technology is also now intrinsic to the way businesses operate. The majority of today’s workforce is familiar and comfortable with technology. As a business, you can use this to your advantage. Supplementing email, for example, with a more robust unified communications platform means you’re creating more meaningful and efficient ways for your team to communicate.

2. Rising focus on mobility

Employees today don’t want to be confined to their cubicles. As far as the modern workforce is concerned, productivity doesn’t mean they have to be tied to their offices. Getting work done isn’t dependent on whether that happens in a single, physical location. It relies on whether they are equipped with the tools to allow them to do more, regardless of where they choose to do it.

Think about the traditional landline. If your work is in customer service, relying solely on a telephone means you need to be tethered to your desk to attend to client calls. Thanks to technology, you now have the option to carry a smartphone that allows you to work remotely. With a Hosted VoIP platform, your smartphone can also function as a business phone making it easier for colleagues and customers to get in touch with you, no matter where you are.

3. Continued development of mobile technology

The continued improvements being made to mobile technology is a big factor in its growing adoption. Often, a company’s reluctance to switch to new platforms is based on the limitations that once plagued devices and software. For example, cloud technology is highly dependent on broadband speed and reliability, or mobile phones need a longer lasting battery to be used as a viable tool for operations.

Thankfully, technology continues to evolve and expand its capabilities so that it can perfectly complement mobile technology. Today, we see legacy phone systems being replaced by Hosted VoIP platforms, and fax machines being replaced by unified communications tools.

4. Stronger push for cost-efficiency

One of the biggest and most convincing reasons that drive companies to shift to newer technology is a greater need for businesses to cut cost. From hiring to production, technology can usually present a solution that will significantly decrease operating expenses.

For instance, with reliable communication tools in place, businesses have the option to expand their talent pool and hire remotely, for a fraction of the price. The same tools can be used to facilitate better communication between remote teams, and minimize errors.

Technology is now an integral part of a company’s path to development and growth. Don’t get stuck in a rut because you refuse to recognize this fact. If you want to explore ways on how you can best incorporate technology seamlessly into your office, contact us at GoToConnect today to learn about the cutting-edge technology for business phone systems, Hosted VoIP.