10 Reasons Companies Are Switching to Jive


It’s no secret that many companies are switching to GoTo Connect's cloud phone system. We asked our newest clients why they traded out their old telecom provider for GoTo Connect, and here’s what they told us:

1. Need to Cut Costs


Our customers wanted enterprise-grade voice, video, and mobile services. GoTo gives them to you for a lower total cost of ownership than an on-premises system.

2. Changing Call Habits


Maybe you’re making more international calls, or you want call recording to better monitor customer service. Jive gives you full access to every aspect of your hosted service so you can tailor your system to fit your changing needs.

3. Outdated Technology


Sick of paying for expensive equipment that goes obsolete no matter how money you pour into it? At Jive, we take over system updates and maintenance, freeing you up to focus on what you do best.

4. Features Cost too Much


Usually, the more features you want, the more you have to pay. With Jive, we jam hundreds of advanced features into our all-inclusive, monthly per-seat cost.

5. Poor or Limited Service


Our customers were fed up with their old tech and customer support. They either kept limited hours or just didn’t get the job done. GoTo is ranked #1 in the industry for customer care and reliability, and all support is 24 hours a day, 7 days a week, 365 days a year.

6. Required Greater Mobility


Many of our clients’ companies were expanding, with employees working remotely or traveling. GoTo intuitive online management portal and multi-site compatibility allows them to connect their employees, no matter where they are in the world.

7. Wanted Better Disaster Recovery


After a disaster, our customers wanted to hit the ground running with virtual voicemail, system configurations, and backup data intact. GoTo operates out of multiple datacenters and allows each user to set their own line failover option, creating a reliable, survivable system.

8. Changes Were Hard to Make and Slow to Implement


These customers were tired of waiting for someone else to make routine changes to their system. They loved that GoTo lets them make real-time moves, adds, and changes with just a few clicks of a mouse.

9. No More Missed Calls


Our customers asked us for a system that unified their communications, where they could direct their voicemail and faxes to their email, as well as configure their call routing to simultaneously ring their cell phone and home number. “Done,” we said.

10. Difficult to Scale


Instead of getting locked into a set service bracket, our customers wanted to add users on demand—again, with just a few clicks on a mouse—and only pay for the seats they needed. GoTo let them scale gracefully to thousands of news users on demand, in real time, without skipping a beat.

Now we’re asking you: what’s holding you back from switching to Jive?

Interested in how you can customize GoTo's service to help your business? Request a free demo, or visit our website.