The modern workplace is highly mobile, yet the most mobile of devices – like smartphones and tablets – often go unmanaged by IT. GoTo makes it easy to bring mobile devices into your IT infrastructure and oversight with GoTo Resolve MDM.
Now you can add MDM capabilities to your existing remote monitoring and management (RMM) strategy to solve a slew of challenges many companies are facing as they support more flexible and hybrid work models. The new offering builds on Miradore’s powerful MDM capabilities and GoTo’s commitment to providing everything IT help desks and managed service providers (MSPs) need to make IT easy.
Why GoTo Resolve MDM – and why now
Empower a flexible workforce
The surge in remote work has resulted in a growing trend of using the same mobile devices for work and leisure. Since many of these devices are owned by individual employees, end users are left to deal with technical issues, leading to frustration and low employee satisfaction.
Now you can ensure employees have the right devices, apps and settings they need to do their work anywhere, anytime. Easily onboard new employees with pre-configured devices on their first day of work.
Manage devices more efficiently
Without MDM, mobile devices are black holes for IT teams. There’s no way to get up-to-date information on devices and no clear practices for device lifecycle management. Device management, configurations, and updates is a time-consuming, manual process, and handling the diversity of devices and data is difficult.
Now you can keep devices healthy and up to date, decrease the number of technical issues, and improve troubleshooting with centralized and automated device management.
Secure and protect your company and end users
When data and devices are not fully secured and there’s no control over device and data usage, you face an increased risk for data breaches, cyber attacks, and sanctions for not complying with regulations (e.g. GDPR).
Now you can protect against financial and reputational risks by keeping devices and data safe and support organizational growth with faster device setups, smoother device user experience, and increased productivity.
“GoTo Resolve MDM is a great product that helped us achieve a programmatic and secure approach to deploying policies and applications to our devices.”
— Mike Reibman, Director of Information Technology, Gourmet Boutique
More add-ons make IT easy
Besides mobile device management, many companies are looking to add key capabilities where they have gaps in their IT support strategies.
For example, do you need to support hardware? If you cannot see the device you’re trying to troubleshoot via phone or chat, support calls can be time-consuming and costly, as is sending a technician on site. GoTo Resolve’s camera share add-on gives you remote visibility into physical spaces and equipment.
How are you currently supporting your end users when they encounter technical issues? Lost productivity is lost revenue, so get in and solve issues fast with GoTo Resolve’s remote support add-on.
Get started with MDM
If you’re already a GoTo customer, adding on MDM is easy. You’ll have one point of contact for support, simplified administration with one invoice for all of your GoTo products, and economies of scale when you work with a single trusted provider. Learn more about GoTo Resolve MDM.