Outbound Contact Center

What is an Outbound Contact Center?

An Outbound Contact Center is a customer service solution that uses multiple channels to initiate customer interactions. In addition to handling incoming inquiries, outbound contact centers proactively reach out to customers for marketing, sales or service purposes.

Related Solutions:

GoTo Connect
Simple, secure, and built for flexible work, our cloud phone system has meetings and messaging built right in.

GoTo Contact Center
Boost engagement and customer experiences with our cloud contact center – built with small- and medium-sized businesses in mind.

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