What is CCaaS?

Contact Center as a Service (CCaaS) is a cloud-based software solution that allows customer service departments to manage customer interactions. It provides a flexible and scalable platform to deliver customer support across various communication channels. 

Related Solutions:

GoTo Connect
Simple, secure, and built for flexible work, our cloud phone system has meetings and messaging built right in.

GoTo Contact Center
Boost engagement and customer experiences with our cloud contact center – built with small- and medium-sized businesses in mind.

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