What's new: Security Enhancements, AI Updates, and New Integrations to Meet Growing IT Business Demands



GoTo announces dozens of new features in the latest product innovation release, including powerful upgrades and smarter experiences that deliver simpler ways to manage, support, and connect businesses

BOSTON – GoTo, the company making IT management, support, and business communication easy with flagship products GoTo Resolve, Rescue, and GoTo Connect, today announced nearly 40 new features across its product portfolio as a part of the company’s tri-annual release cadence. The new features and integrations help customers manage, secure, and connect their businesses even easier than before.


With over 80% of businesses considering consolidation of communication, collaboration, and IT management and support tools a top priority, it is more important than ever for business leaders to securely consolidate vendors while offering the right integrations, saving IT teams time and money with a single provider. GoTo is ensuring that IT teams and employees stay ahead of changing business needs and behaviors, with its latest features that include a Microsoft Teams phone integration, AI-generated scripts, a Miro integration, and Linux support, in addition to the recently announced mobile device management solution and Endpoint Protection for GoTo Resolve.

New Features from GoTo Include:

Security, even stronger for tools, devices, and company data. Our new mobile device management offering, endpoint protection add-on, admin permissions, and Azure Active Directory Sync are designed to strengthen security and stay ahead of cyber threats.

User experiences, AI-powered for greater efficiency. Enhanced features like Disruption Free Unattended Access, Linux support expansion, webcam zoom, and an AI-enhanced script generator help you get more done, the easy way.

Customer decisions, made easier with data. New data visualizations like Interaction Details, SMS Health Dashboard, and Conversation Review help your organization discover opportunities and determine better outcomes.

Critical tools together, unlocking savings and productivity. Boost collaboration and security, while cutting costs through the latest integrations with Microsoft Teams, Miro, and Bitdefender.

“We are thrilled to offer our customers new, critical features like dependable device security, cutting-edge AI-powered experiences, the ability to create better business outcomes through data-driven customer decisions, and integrations that will save people time and money,” says Paddy Srinivasan, CEO of GoTo. “At GoTo, we listen intently to our customers and continually evolve our products to meet their needs. Our latest seasonal innovation release is the culmination of months of work along with ongoing customer conversations and optimizations to ensure that our products are secure, innovative, easy to use, and reliable.”


About GoTo

GoTo, the company making IT easy, anywhere, with remote management and support and business communication software unified with one admin solution. GoTo’s portfolio, which includes GoTo Resolve, Rescue, GoTo Connect, and more, helps securely support and connect businesses to what’s most important: their teams and customers. GoTo’s 20 years of experience and dedication to robust security, including zero trust authentication, powers more than 1 billion remote support sessions and over 1 million customers with easy-to-use, built-for-IT solutions that save businesses time and money. With more than $1 billion in annual revenue, the remote-centric company’s physical headquarters is in Boston, Massachusetts, with additional offices and more than three thousand home offices across North America, South America, Europe, Asia, and Australia.

Media contact:
Jen Mathews
+1 617-279-2443


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