Small and mid-size businesses are staring down the very real possibility of a global economic recession in the next 12 to 18 months.

How recessions hit small and mid-size businesses differently — and what you can do about it

by Mary Dooe, Freelance Journalist
Join our Newsletter for practical advice, insights and trends.

Latest Insights

/blog/how-ai-is-reshaping-customer-experience-for-smbs
The Digital Workforce Is Here: How AI Is Reshaping Customer Experience for SMBs
10/31/2025
/blog/partner-appreciation-week-2025
Celebrating Partner Appreciation Week 2025: Boundless Partnerships
10/14/2025
/blog/how-to-unlock-the-hidden-value-in-customer-communication-data
How to unlock the hidden value in customer communication data
10/06/2025

How to Use AI for Customer Care

Growth-Toolkit-Blog-3

Recommended Posts

/blog/6-customer-experience-challenges-for-auto-dealerships
From Showroom to Service Bay: Optimizing Customer Experiences
05/14/2025
/blog/the-advantage-of-goto-connect-ai-receptionist
Why Your Business Can’t Afford to Miss Another Call: The Advantage of GoTo Connect AI Receptionist
04/09/2025
/blog/the-importance-of-quality-management-software-for-contact-centers
The Importance of Quality Management Software for Contact Centers
02/24/2025